Account Manager

The Oriental Group; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player in the F&B sector is seeking a driven Sales Executive to enhance customer relationships and achieve sales targets. This role involves engaging with diverse prospects, conducting market research, and collaborating with the marketing team to align strategies. The ideal candidate will possess strong communication skills in Mandarin/Cantonese, English, and Bahasa Malaysia, along with a degree in Business or Marketing. Join a dynamic team focused on delivering exceptional dining experiences and fostering long-term customer loyalty in a vibrant restaurant environment.

Benefits

Medical

Parking

Insurance Coverage

Staff Discounts

Reward System

Qualifications

• 3-5 years of sales experience in F&B or related fields.
• Proficient in Mandarin/Cantonese for effective communication.

Responsibilities

• Engage with prospects to understand their needs and build relationships.
• Conduct market research and draft sales presentations.

Skills

Mandarin/Cantonese proficiency

English proficiency

Bahasa Malaysia proficiency

Sales experience in F&B

Effective communication skills

Microsoft Office proficiency

Social media skills

Multi-tasking ability

Team player

Proactive problem-solving

Education

Degree in Business

Degree in Marketing

Degree in Sales

Tools

Microsoft Office

Job description

To engage with prospects, such as events agencies, prospective banqueting customers, corporate partners, tour groups, and other leads to understand their needs, while building and maintaining strong customer relationships.

To conduct market research while drafting sales presentations to successfully close deals under the supervision of the Sales Consultant and Chief Marketing Officer.

To work closely with the marketing team to ensure that market strategies and messaging are aligned with sales goals.

To propose banqueting products, packages, advertising, and other promotional offers to attract new customers and clients.

To maximize revenue while delivering a positive customer experience at the Group’s restaurants, fostering long-term relationships, and securing repeat business such as annual dinners.

To achieve the company’s sales targets and actively secure long-term business relationships.

Job Requirements:

1. Proficiency in spoken and written Mandarin/Cantonese, English, and Bahasa Malaysia (candidates proficient in Mandarin/Cantonese are preferred for effective communication with Mandarin/Cantonese-speaking customers).
2. 3 to 5 years of sales experience in the F&B industry or related fields is advantageous.
3. Degree in Business, Marketing, Sales, or equivalent.
4. Effective communication skills, proficiency in Microsoft Office, and social media skills.
5. Ability to multi-task efficiently.
6. A team player with a sense of responsibility and achievement.
7. Driven, results-focused, and proactive in problem-solving.

Additional Information:

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• What is your expected monthly basic salary?

About Us:

Since 2000, The Oriental Group of Restaurants has established itself as a premier Chinese dining group in Malaysia, specializing in Cantonese cuisine, Hong Kong-style dim sum, and roasted dishes.

The Group operates 15 restaurants across the Klang Valley, including ORIENTAL PAVILION, ORIENTAL TREASURE, ORIENTAL STAR, ORIENTAL LANDMARK, ORIENTAL SUN, NOBLE HOUSE, NOBLE MANSION, THE MING ROOM, THE HAN ROOM, TANG ROOM, YUAN ROOM, and others offering pork-free options at RUYI, YU, and SEAFOOD WORLD. Our newest outlet, ORIENTAL PARADE, is located in Subang Parade.

With over 80 private rooms and elegant decor, we create memorable dining and event experiences for all occasions.

Perks and Benefits:

Medical, Parking, Insurance Coverage, Staff Discounts, Reward System

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