Account Manager

Givaudan; Petaling Jaya; On-site; MYR 60,000 - 100,000; Full time

Job summary

An established industry player invites you to join their dynamic team as a Key Account Manager. In this pivotal role, you will manage key customer relationships and drive business growth within a vibrant, diverse environment. You'll leverage your sales expertise to cultivate accounts, monitor market activities, and assist in transitioning projects from development to production. This position offers the chance to work collaboratively with a talented international team, shaping innovative solutions that enhance consumer experiences. If you are passionate about making a positive impact and thrive in a collaborative culture, this opportunity is perfect for you.

Qualifications

• 5-6 years of sales experience in food ingredients or pharmaceutical industry.
• University degree required; science background preferred.

Responsibilities

• Grow business with designated accounts and manage relationships.
• Assist in tracking sales activities and developing presentations.

Skills

Sales experience

Customer relationship management

Negotiation skills

Project management

Communication skills

Understanding of ADP

Ability to generate new business

Analytical skills

Education

University degree

Science background

Tools

Common PC Applications

Job description

Givaudan is the global leader in the creation of flavours and fragrances. In close collaboration with food, beverage, consumer product and fragrance partners, Givaudan develops tastes and scents that delight consumers the world over. With a passion to understand consumers’ preferences and a relentless drive to innovate, Givaudan is at the forefront of creating flavours and fragrances that ‘engage your senses’. The Company achieved sales of CHF5.1 billion in 2017. Headquartered in Switzerland with local presence in over 100 locations, the company has more than 11,100 employees worldwide. Givaudan invites you to discover more at www.givaudan.com.

Account Manager

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.

Feel empowered in our modern Malaysian sites. Be part of an international community made up of 250 colleagues from 14 different nationalities, where collaboration and friendship meets excellence. Every day, your passion, your creativity, and your growth will shape our future, making a positive difference on billions of people. We are Givaudan. Human by nature.

Key Account Manager - Your future position?

As the Key Account Manager, you will play the role of a sales/business professional trained in assigned account management. You will be based in Kelana Jaya, Selangor while reporting to the Sales Manager.

Core Responsibilities:

1. Grow Givaudan business with designated accounts by managing top and bottom lines.
2. Assist in tracking ADP (Account Development Plan) to ensure sales activity is on schedule and meets success criteria.
3. Cultivate and manage customer relationships within portfolio of accounts.
4. Monitor customer and competitor activity and maintain customer information.
5. Assist in transitioning customer projects/new wins from scale-up to production.
6. Assist with negotiating pricing agreements within guidelines and managing credit, pricing, rebates, etc. for key accounts.
7. Assist in developing and delivering internal and customer presentations.

Requirements:

1. University degree; science background will be a plus.
2. 5-6 years functional/technical sales experience in food ingredients or pharmaceutical/medical device industry.
3. Understands key elements of ADP.
4. Ability to develop basic ADPs for key customers.
5. Effectively uses KPIs to monitor performance.
6. Can identify and articulate value drivers for key customers.
7. Possesses ability to generate new business, with assistance of experienced account professional.
8. Basic understanding of customer strategy, initiatives, priorities, and launch processes.
9. Basic understanding of competitor activities with key customers.
10. Written and verbal command of English.
11. Proficiency in common PC Applications.
12. Strong communication and negotiation skills, emphasizing teamwork, innovation, and execution.
13. Mature, independent, and proactive approach with strong project management skills.
14. Agile in a high matrix organization.

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives. You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.