Account Manager

CTC- Global Sdn Bhd; Penang; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a proactive Account Manager to join their dynamic team in Penang. This full-time, on-site role offers the opportunity to manage client accounts and foster strong relationships, ensuring client satisfaction and driving business growth. You will be responsible for preparing proposals, resolving client issues, and achieving sales targets. With over 50 years of experience in the IT sector, this company provides a supportive environment where your skills in client relationship management and business development will thrive. If you are looking to make a significant impact in a collaborative setting, this opportunity is perfect for you.

Qualifications

• Strong client relationship management and customer service skills.
• Proven business development and sales experience.

Responsibilities

• Manage client accounts and build strong relationships.
• Prepare proposals and coordinate with internal teams.

Skills

Client Relationship Management

Customer Service

Business Development

Sales Skills

Proposal Preparation

Communication Skills

Problem-Solving

Negotiation Skills

Education

Bachelor's degree in Business

Bachelor's degree in Marketing

Job description

Company Description

CTC Global Sdn Bhd (CTC Malaysia) is a subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation, one of the largest conglomerates in Japan. Both companies are listed on the Tokyo Stock Exchange. CTC Malaysia has been serving enterprise customers from major commercial and government sectors for over 50 years. Supported by a team of 800 qualified IT professionals, CTC Malaysia operates through 23 service centres across the country, providing extensive systems integration solutions to enhance business efficiency.

Role Description

This is a full-time on-site role for an Account Manager, based in Penang, Malaysia. The Account Manager will be responsible for managing client accounts, building and maintaining relationships with clients, identifying business opportunities, and ensuring client satisfaction. Day-to-day tasks include meeting with clients, preparing proposals, coordinating with internal teams, resolving client issues, and achieving sales targets and growth objectives.

Qualifications

• Client Relationship Management and Customer Service skills
• Business Development and Sales skills
• Ability to prepare proposals and presentations
• Excellent written and verbal communication skills
• Strong problem-solving and negotiation skills
• Ability to work independently and as part of a team
• Experience in the IT or related industry is a plus
• Bachelor's degree in Business, Marketing, or related field