Account Manager

PUBLICIS RE:SOURCES (GLOBAL SHARED SERVICES); Kuala Lumpur; Hybrid; MYR 60,000 - 80,000; Full time

Job summary

A global marketing agency in Kuala Lumpur is seeking a skilled professional to manage client relationships and oversee campaigns. The ideal candidate will have over 4 years of experience in B2B marketing and strong project management skills. The role involves building collaborative relationships and identifying growth opportunities. The agency offers generous leave entitlements, comprehensive medical coverage, and a hybrid working schedule.

Benefits

Generous leave entitlements

Phone Allowance

Comprehensive medical coverage

Life and personal accident insurance

Qualifications

• Minimum 4 years of relevant experience in managing campaigns.
• Proven track record in growing accounts and winning new business.
• Experience in B2B marketing/branding.

Responsibilities

• Build relationships within the team and with external partners.
• Nurture senior client relationships through effective communication.
• Identify opportunities for incremental and profitable growth.

Skills

Project management

Client communication

Creative development

Campaign management

Education

Diploma/Bachelor's degree in Marketing/Advertising/Communications

Job description

PUBLICIS RE:SOURCES (GLOBAL SHARED SERVICES) is seeking a highly skilled and experienced professional to join their team.

Key Responsibilities

• Build positive and collaborative relationships both within the direct team and across the wider business
• Build productive relationships with external partners including suppliers and partner agencies
• Inspire, motivate, and mentor broader teams to deliver business-oriented and creative content and social solutions on client briefs
• Support new business and pitch opportunities
• Responsible for line management, development, and overall quality and delivery of work by the broader Chemistry team
• Skillfully manage up to Senior Teams, seeking support and advice

Clients

• Nurture and impact influential senior client relationships through effective communication and understanding their working styles
• Demonstrate a deep understanding of clients’ business and brand
• Direct effective client meetings, setting the agenda, tone, and desired outcome
• Utilize data from internal and client surveys to strengthen client relationships and inform healthy challenge to get to the best outcome for clients
• Proactively reach out to clients with new or interesting information and ideas

Culture

• Lead from the front, role-modeling agency values and contributing to culture
• Play a leading role in cultivating a collaborative, insightful, and social-first culture within the agency
• Champion a feedback culture within the team by creating opportunities for two-way feedback
• Seek inventive solutions to problems with a focus on doing the right thing
• Develop proactive ideas and initiatives for clients and the agency

Commercial

• Identify opportunities to deliver incremental and profitable growth for the agency
• Contribute to accurate scoping and costing of social projects
• Accountable for frictionless financial process with accurate and timely billings and expenses
• Ensure accurate and consistent weekly completion of timesheets for themselves and their team
• Demonstrate excellent time management skills to work effectively and efficiently across multiple projects

Key Requirements

• A diploma/Bachelor's degree in Marketing/Advertising/Communications
• Strong project management skills and keen understanding of creative development process and budget control
• Minimum 4 years of relevant experience in managing campaigns in an integrated agency environment handling B2B marketing/branding
• Proven track record in growing accounts, winning new business/pitches
• Strong understanding of how mobile is affecting the retail space and overall consumer journey
• Experience in consumer electronics/FMCG/IT retail projects is preferred
• Demonstrated proficiency in written and verbal communications skills in English
• Dedication to clients and team colleagues
• Ability to produce under pressure and management of timelines and production
• Experience working in an integrated agency environment

Additional Information

• Generous leave entitlements, including birthday leave, rest day, and family care leave
• Office closure for World Mental Health Day
• Additional Company closure for major festive celebrations
• Cashless comprehensive medical coverage, including access to a panel clinic, dental, and optical care
• Life and personal accident insurance and group hospitalization and surgery
• Hybrid working schedule with Friday disconnects
• Rest Relax & Recharge - office closure last week of December every year
• Phone Allowance