Account Manager

Alliance Bank Malaysia Berhad; Johor Bahru; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading bank in Malaysia is seeking an Account Manager to enhance its SME banking franchise. The role involves managing client relationships, acquiring new customers, and achieving financial objectives. Candidates should have relevant banking experience and strong interpersonal skills, with a focus on results and resourcefulness.

Qualifications

• Minimum 1-2 years of banking/sales/customer service experience.
• Minimum 2-3 years in Commercial/SME/Corporate lending.
• Able to work independently and under pressure.

Responsibilities

• Expand existing relationships and acquire new SME businesses.
• Manage assigned SME portfolio to meet targets.
• Cross-sell Bank’s products & services.

Skills

Interpersonal skills

Selling skills

Negotiation skills

Resourcefulness

Result-oriented

Job description

Key Responsibilities

• To expand existing relationships and to acquire new SME businesses (both lending and deposits) with the objective of growing the Bank’s SME franchise.
• To manage the assigned SME portfolio with the objective of meeting personal and business centre targets.
• To continuously cross-sell the Bank’s products & services, with the objective of meeting the customer needs and achieving the Bank’s financial objectives.
• To acquire new quality loan / deposit customers.
• To execute business plans and strategies set by the Bank.
• To comply with all relevant rules and regulations governing the Bank’s business.
• To collaborate with product specialists in enhancing utilization of banking facilities, including by not limited to,
• Trade
• Forex
• Cash Management Solutions.
  
  

Job Requirement

• Minimum 1-2 years of working experience with basic banking know-how / sales or customer service experience
• Minimum 2-3 years in Commercial/SME/Corporate lending and relationship management (for Account Manager)
• Able to work independently and under pressure
• Resourceful and result-oriented
• Basic understanding of financial accounts
• Good Interpersonal skills
• Selling and negotiation skills