Account Management Executive (Beauty)

ZALORA Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

ZALORA Group is seeking an Account Management Executive in Kuala Lumpur to enhance its Beauty category. This role focuses on managing key sellers, driving growth through strategic initiatives, and ensuring operational excellence. Ideal candidates are equipped with a Bachelor’s degree and effective communication skills in a multicultural environment.

Benefits

Flexibility in lifestyle

Career growth opportunities

Support for mental and physical wellbeing

Friendly team culture

Qualifications

• Fresh graduates encouraged to apply.
• Preferred experience in e-commerce and beauty industry.
• Fluency in English required; Mandarin a plus.

Responsibilities

• Manage key sellers to align business goals with branding.
• Work closely with sellers to execute promotions.
• Improve operational aspects impacting customer experience.

Skills

Communication

Interpersonal skills

Time management

Education

Bachelor’s Degree in business, marketing, finance, or related fields

Tools

Excel

Google Sheets

Job description

Who We Are

ZALORA exists for the millions of fashion consumers in Asia seeking a shopping experience focused on their unique styles, trends and fit. As Asia’s leading online fashion destination, ZALORA was founded in 2012 and has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. ZALORA’s localised sites offer an extensive collection of top international and local brands as well as our own in-house labels across apparel, shoes and accessories for men and women. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets.

More About ZALORA Group

Employing more than 2,000 people in 10 markets across Asia Pacific, ZALORA Group provides style enthusiasts the access to the best global fashion and beauty brands alongside local fashion brands and designers as well as our eponymous private label collection for men and women – ZALORA.

We are a team of fashion enthusiasts, customer service stars, marketing whiz and analytics experts guided by top-notch consultants and ZALORA is looking for you to join us and be part of this online revolution!

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We are looking for an Account Management Executive based in Kuala Lumpur, Malaysia to develop ZALORA’s Beauty category. The primary focus in this role is to drive the overall growth of our key brands and sellers in Zalora. This is a unique, exciting opportunity to make things happen and create impact in ZALORA.

Responsibilities:

• Managing key sellers to drive long-term and short-term business goals while aligning with branding image. To establish strong relationships by being the go-to person to support their business needs.
• Liaise with sellers on campaign objectives and work closely with internal teams to incorporate sellers promotions into ZALORA’s marketing calendar and ensure smooth execution
• Create and execute on initiatives that deliver on business opportunities both for ZALORA and the seller online and offline
• Handle various sets of daily, weekly and monthly business reports to improve visibility of brands performance to senior management
• Work with the sellers / internal teams to continuously improve operational aspects of their business which directly impact customer experience
• Constantly review seller’s catalog to ensure the content meets ZALORA guidelines and coordinate with internal teams to fix the issues for an improved customer experience

Requirements:

• Bachelor’s Degree in business, marketing, finance, analytics or related fields with 0-2 years of experience. Fresh graduates are encourage to apply
• Exposure in the e-commerce and beauty industry is preferred
• Excellence in English Language is required, Mandarin will be a plus
• Advance working knowledge of Excel/Google Sheet is preferred
• Great interpersonal and communication skills
• Exceptional time management skills
• Willingness to work in a multicultural environment

Wonder how it's like to build your career with ZALORA? Inspired by employees, we believe you'll be in for:

• An exciting platform to make your success story
• Have the utmost care for your mental and physical wellbeing
• Flexibility weaved into your lifestyle
• A seamless work environment with a friendly & team-fueled culture
• Career growth aligned to your professional and personal needs and goals

Want to stay ahead with our developments? F ollow us at our LinkedIn page and know more about us from our career website .


The ZALORA Story

ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

Consent Disclaimer

By submitting your application for this role, you consent to ZALORA collecting, using and processing through and in ZALORA’s systems all personal data included in or provided in relation to your application. The purposes for such collection, use and/or processing shall be for conducting of ZALORA’s recruitment requirements for the present role, and identifying and evaluating other roles and career opportunities within ZALORA which you might be a good fit for.

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