Account Executive (Evergreen)

ToolsGroup; Batu Pahat; Hybrid; MYR 70,000 - 90,000; Full time

Job summary

A leading global supply chain solutions provider is seeking an Account Executive to drive new logo acquisition and expand existing client relationships. The ideal candidate will have 3-5+ years of experience in SaaS sales, be skilled in consultative selling, and proficient in managing a sales territory. This hybrid position offers a dynamic, fast-paced environment and the opportunity to significantly impact customer satisfaction and revenue growth.

Qualifications

• 3-5+ years of quota-carrying sales experience, preferably in SaaS, supply chain software, or B2B enterprise sales.
• Proven track record in both new business acquisition and existing account expansion.
• Hunter mentality with strong consultative selling and relationship-building skills.

Responsibilities

• Identify, engage, and close new business opportunities within the assigned territory.
• Own and exceed cross-sell revenue targets within assigned accounts.
• Maintain accurate forecasting, disciplined pipeline hygiene, and CRM documentation.

Skills

Quota-carrying sales experience

Consultative selling

Relationship-building skills

Communication skills

Negotiation skills

Presentation skills

Tools

Salesforce

Job description

About Us

We are a dynamic, rapidly growing global company and the innovators of service-driven supply chain planning software. We help companies make better, faster supply chain decisions that reduce inventory, improve customer satisfaction, and deliver powerful financial results amid increasing complexity, product proliferation, and uncertainty.

Our solutions have been recognized by customers globally and analyst firms, such as Gartner, for our ability to support service and inventory trade-offs, while dramatically improving planner productivity. ToolsGroup has been successfully deployed worldwide in more than 44 countries, and we have one of the highest customer retention rates in our industry.

About The Role

The Account Executive (AE) will be responsible for both new logo acquisition and cross-sell expansion within an assigned territory. This hybrid role requires a strategic seller who excels at prospecting, pipeline development, and closing deals while nurturing and expanding relationships with existing clients.

The ideal candidate thrives in a fast-paced, high-growth environment and is equally adept at hunting new business and cultivating long-term customer success.

Main Responsibilities

New Logo Acquisition

• Identify, engage, and close new business opportunities within the assigned territory
• Build and manage a robust pipeline of qualified prospects through proactive outreach and strategic targeting
• Lead end-to-end sales cycles—from initial prospecting to contract execution—leveraging ToolsGroup’s value proposition
• Collaborate with pre-sales, marketing, and leadership to advance and win deals

Existing Client Growth (Cross-Sell/Expansion)

• Own and exceed cross-sell revenue targets within assigned accounts
• Develop deep relationships with key stakeholders to uncover expansion opportunities aligned with client needs
• Partner with Customer Success and Account Management teams to ensure high satisfaction and identify upsell potential
• Execute targeted cross-sell initiatives to drive adoption of additional ToolsGroup solutions

Sales Execution & Forecasting

• Maintain accurate forecasting, disciplined pipeline hygiene, and CRM (Salesforce) documentation
• Achieve or surpass quarterly and annual revenue targets
• Provide market insights to leadership to refine sales strategies and product positioning

What We Are Looking For

• 3-5+ years of quota-carrying sales experience, preferably in SaaS, supply chain software, or B2B enterprise sales
• Proven track record in both new business acquisition and existing account expansion
• Hunter mentality with strong consultative selling and relationship-building skills
• Experience managing a territory and working cross-functionally with sales engineering, marketing, and customer success teams
• Exceptional communication, negotiation, and presentation skills
• Proficiency in CRM tools (e.g., Salesforce) and disciplined pipeline management

Performance & Activity Expectations

Activity Metrics

• Account Engagement: Each account must be contacted at least once per quarter (e.g., calls, meetings with decision-makers)
• Marketing Outreach: Execute at least one sales accelerator program per account per quarter

Pipeline Development

• Generate 1-2 new qualified opportunities per quarter
• Ensure no opportunity remains in early stages (Stage 4 or below) for more than 180 days
• Maintain a pipeline at 3.5X quarterly quota

Sales Performance

• Consistently meet or exceed quarterly quotas, with no two consecutive quarters below target
• Achieve 100%+ of annual quota

Account Development

• Maintain detailed account profiles, including decision-makers, competitive insights, and opportunity tracking

Our Vision, Purpose, and Values

• Our VISION: Unparalleled control over demand and supply to deliver certainty.
• Our PURPOSE: Problem Solvers Welcome
• Our VALUES: Deliver the Goods – Have Deep Care – Find the Right Answer, Not the First Answer – Creativity That Endures – Brilliant But Not Loud

Applying to this job the candidate consents that his/her data are treated by ToolsGroup in compliance with the GDPR n. 2016/679 GDPR and Transparency Document

U.S. applicant notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. ToolsGroup is CCPA/CPRA compliant.

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