Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
About the job (A) Specialist (TAC Risk Unit)
Job Description
- Lead the designated technical teams to develop, implement, maintain, and support application systems / IT solutions (local and regional) under Risk Management for the designated applications.
- Plan and manage IT project tasks / deliverables:
The application system development and implementation of IT projects / solutions are to meet the business strategic plan (including business transformation, business growth, operational efficiency, etc.) and compliance requirements as well as IT-owned initiatives.
Accountability
- Ensure system high availability and meet SLA
- Ensure the smooth implementation of projects (new or enhancements) on time and within budget.
- Ensure system solution/design meets user specifications and business objectives
- Ensure timely resolution of application problems
- Ensure compliance with IT standards/policies, QM SDLC procedures, and Audit requirements
Supporting Activities
- Monitor overall system performance, availability, and plan appropriate actions whenever issues arise.
- Research system performance improvements.
- Maintain liaison with relevant IT parties regarding project SDLC, etc.
- Coordinate with business counterparts for concerns raised.
- Monitor team progress and provide regular updates.
- Provide regular updates to Unit Head/IT PM on progress.
- Enhance understanding of users' business operations, processes, and objectives.
- Mitigate technical constraints and recommend workarounds for user considerations.
- Assign technical resources promptly to analyze and resolve problems.
- Execute quick recovery plans and escalate problems if necessary.
- Review requirements with QM, IT Security, and Audit.
- Mitigate risks and recommend control measures for non-compliance issues.
- Ensure system availability according to SLA.
- Plan resource and growth strategies when system performance exceeds thresholds.
- Optimize system performance.
- Ensure smooth project cutovers without delays due to non-compliance.
- Provide timely weekly project progress reports.
- Ensure system delivery aligns with business needs, reducing rework.
- Obtain business buy-in by providing sufficient information for decision-making.
- Resolve problems within SLA, keep business informed for smooth recovery, and involve management when needed.
- Ensure all deliverables/documentation comply with SDLC, IT Security, and Audit requirements.
- Mitigate risks early to prevent delays during project cutover.
- Achieve high system quality in terms of availability and service levels.
- Plan and manage IT project tasks to meet overall project requirements.
- Supervise technical teams, manage work assignments, and ensure quality output and deadlines.
- Attend to user requests, plan system enhancements, deployment, and performance activities.
- Respond to user needs and expectations promptly.
- Comply with regulatory restrictions and constraints.
Key Requirements
- Minimum 10 years of experience in application development, planning, project management, and integrating business and IT solutions.
- Minimum 6 years of experience in Microsoft Windows/Solaris/Redhat environments.
- Minimum 6 years of experience in Oracle HTTPS/Oracle Weblogic/Oracle FCCM Suite.
- Minimum 6 years of experience in Data Warehouse/ETL concepts, AML, KYC, CDD.
- Must have certification in AML/CFT knowledge.
Competencies
- Knowledge and experience in IT application architecture, design, and development.
- Leadership skills.
- Understanding of IT solution disciplines, processes, and concepts.
- Technical aptitude with basic knowledge across application, information, technology, and process domains.
- Basic understanding of project management processes and roles.