7x24 date center technician

CLPS Global; Johor; On-site; MYR 25,000 - 45,000; Full time

Job summary

A leading company in the IT sector is seeking a system support engineer. The role involves monitoring systems, incident response, and providing technical support to clients. Candidates should have a solid understanding of networking and Linux basics, along with problem-solving skills. This position offers room for growth and collaboration with a senior engineering team.

Responsibilities

• Monitor systems for availability and performance.
• Respond to system alerts and troubleshoot incidents.
• Perform routine maintenance and updates.
• Provide technical support to clients.
• Maintain documentation of incidents and changes.
• Collaborate with senior engineers on complex issues.

Skills

Basic Networking

Linux Basics

Scripting Knowledge

Kubernetes Fundamentals

AI Compute Basics

Problem-Solving Skills

Job description

Responsibilities:

• System Monitoring: Continuously monitor systems and infrastructure, using monitoring tools to ensure high availability and performance.
• Incident Response: Respond to system alerts and incidents, performing initial troubleshooting and escalating as needed.
• Routine Maintenance: Perform routine maintenance tasks, such as patch management, system updates, and hardware checks.
• Client Support: Provide technical support to clients, assisting with authorized operations and resolving issues.
• Documentation: Maintain accurate records of incidents, changes, and system configurations.
• Collaboration: Work closely with senior engineers to resolve complex issues and implement improvements.

Required Skills:

• Basic Networking: Strong understanding of networking fundamentals, including routing, switching, and basic firewall configurations.
• Linux Basics: Proficiency in basic Linux commands and system administration tasks.
• Scripting Knowledge: Familiarity with Shell scripting and the ability to write simple scripts for automation.
• Kubernetes Fundamentals: Basic knowledge of Kubernetes for managing containerized workloads.
• AI Compute Basics: Understanding of AI compute concepts, particularly in relation to workload management and resource allocation.
• Problem-Solving Skills: Strong analytical and problem-solving skills for troubleshooting and incident resolution.