4PL - Operations Business Coordinator

PSA BDP; Kuala Lumpur; On-site; USD 30,000 - 50,000; Full time

Job summary

BridgeNet Solutions is seeking a Control Tower Coordinator to oversee transportation planning and execution within a complex 4PL environment. This role involves managing logistics processes, facilitating communication among stakeholders, and ensuring operational effectiveness. The ideal candidate will possess strong analytical skills, exceptional communication abilities, and a robust understanding of transportation logistics.

Qualifications

• 3 years experience in transportation analysis or coordination is required.
• Strong understanding of APAC environments beneficial.
• Knowledge of Dangerous Goods handling is an advantage.

Responsibilities

• Plan transportation and monitor exceptions.
• Communicate with 3PL providers, internal teams, and vendors.
• Resolve disruptions in the supply chain proactively.

Skills

Operational knowledge of SEA and AIR transportation

Interpersonal skills

Experience in 4PL or 3PL

Excellent written and verbal communication skills

Ability to prioritize tasks

Proficiency in Microsoft Office Suite

Education

Minimum of 3 years of experience as a transportation analyst or coordinator

Demonstrated business acumen

Job description

Company Summary:
BridgeNet Solutions, a division of PSA BDP, has provided sourcing, analytics, and technology solutions to help customers achieve their strategic objectives since 2001.
BridgeNet Solutions’ customer base spans the Fortune 500 and Global 2000, with an annual logistics spend under management of over $5.4 billion, positioning it well to support complex global supply chains.

Job Summary:
BridgeNet Solutions is acting as the 4PL provider for a global client. Control Towers are regional hubs that direct operational activities and provide visibility to the client.
As the Control Tower Coordinator, you will play a critical role in executing the 4PL solution by planning transportation, monitoring exceptions, and communicating with internal and external stakeholders.
This role offers the opportunity to make a significant impact on BridgeNet’s success as the first line of defense for transportation execution.

Essential Functions:
• Execute transportation, load, and consolidation planning.
• Manage 3PL nomination and booking processes for all MOTs.
• Proactively identify and resolve disruptions or delays in the supply chain, working with 3PL providers, internal teams, and vendors to mitigate issues.
• Serve as the point of contact for transportation-related communication with vendors, 4PL customers, and 3PLs.
• Provide solutions to shipment-specific questions and inquiries to clients with options.
• Monitor and follow up on non-compliant or missing communication events.
• Perform other duties as assigned by superiors.

Job Specifications:
Knowledge and Skills:
• Operational knowledge of SEA and AIR transportation, with additional knowledge of Dangerous Goods handling considered an advantage.
• Strong interpersonal skills and experience working with APAC environments.
• Industry experience in 4PL or 3PL is preferred.
• Sound understanding of service organizations.
• Excellent written and verbal communication skills.
• Ability to prioritize tasks to achieve objectives.
• Ability to perform effectively in a multicultural matrix environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Education:
• Minimum of 3 years of experience as a transportation analyst or coordinator.
• Demonstrated business acumen.

Travel/Meeting Requirements:
• Travel is expected to be less than 5%.
• Meetings and conference calls may be scheduled outside of normal business hours to accommodate global participation.