1st-Line IT Systems Support (Mandarin, Night Shifts)

Bitcore; Puchong; On-site; MYR 30,000 - 45,000; Full time

Job summary

A technology company in Puchong is looking for a candidate to provide 1st level system support and technical assistance. Responsibilities include developing and debugging web applications while documenting any issues reported by customers. The ideal candidate should hold at least a Higher Secondary certificate and have at least 1 year of IT support experience. Fluency in Mandarin is preferred. Candidates must be willing to work night shifts, weekends, and public holidays, and fresh graduates are also welcome to apply.

Qualifications

• At least 1 year of experience in IT support is preferred.
• Fluency in Mandarin is preferred due to customer interaction.
• Willingness to work night shifts, weekends, and public holidays.

Responsibilities

• Provide 1st level system support and technical support.
• Develop, debug, and support web applications.
• Document necessary information regarding issues and feedback.

Skills

Technical support

Debugging

Problem-solving skills

Communication skills

Understanding of MVC design patterns

AWS Environment knowledge

Education

Higher Secondary/STPM/A Level/Pre-U or equivalent

Job description

A technology company in Puchong is looking for a candidate to provide 1st level system support and technical assistance. Responsibilities include developing and debugging web applications while documenting any issues reported by customers. The ideal candidate should hold at least a Higher Secondary certificate and have at least 1 year of IT support experience. Fluency in Mandarin is preferred. Candidates must be willing to work night shifts, weekends, and public holidays, and fresh graduates are also welcome to apply.