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Responsibilities
- Shift management of inbound / outbound operations.
- Ensure inbound inventory is captured on the system prior on offloading items in the warehouse.
- Ensure for each, every SKU offloaded has scannable barcodes.
- Carry out full inspection audits for packaging and labeling quality of offloaded items.
- Maintain and organize daily shift rota of personnel.
- Responsible in planning the resource used in offloading & putaway.
- Recheck if offloaded items are placed on the correct pallet type.
- Check and support management in achieving daily targets set by BU.
- Recommends any improvements to the management to meet standard KPI.
- Provide reports set by management for daily review of Warehouse activities.
- Participation in internal /external reviews as required.
- Responsible to ensure all personnel under him has proper SAP training.
- Recommends for promotion and training of personnel.
- Lead by example on Health & Safety behavior – enforcing good practice amongst team leaders and operations staff.
- Support Management in reduction of operational costs against agreed forecasts & budgets.
- Ensure that containers offloaded as per target daily.
- Responsible to team container assignment as per manpower capacity.
- Report any discrepancies received on containers offloaded (damages / Shortages / Excess).
- Ensure that pending putaway on floor will be prioritized in binning.
- Closely coordinate with Fleet Supervisor for container status to ensure offloading will not be delayed.
- Coordinate /Monitor materials required for offloading (pallets, shrink wraps, etc).
- Ensure lag time is not more than 24 hours unless approved by management.
- Ensure no hanging Outbulk on system unless approved by Management.
- Provides feedback for Inbound improvements.
- Closely coordinate with Manager on floor situation – pending putaway, backlog in offloading.
- Responsible in planning leave/ compensatory off of personnel and submit for approval to Manager.
Candidate Requirements
- Technical: Experience of managing inbound warehouse activities.
- User knowledge of warehouse management systems and MHE capabilities.
- Highly PC Literate (MS Office applications).
- Thorough understanding of KPI reporting and control procedures.
- Able to manage a large multicultural workforce, demonstrating a high degree of cultural sensitivity.
- Excellent verbal and written skills with the ability to adopt the most appropriate means of communication at all times (e.g., telephone, email, one-to-one, group presentation).
- A confident leader with the ability to motivate staff and foster teamwork.
- Highly customer focused with a personal commitment to Quality.
- Team Player who can earn respect and is comfortable working in a results-oriented environment.
- Daily KPI focused.
- Disciplined.
- Flexible.
- Motivated.