Waiter / Waitress

Al Thiqa Company; Kuwait City; On-site; KWD 3,000 - 15,000; Full time

Job summary

An established industry player is seeking a skilled Waiter/Waitress to provide exceptional service in a vibrant restaurant environment. This role involves welcoming guests, taking orders, and ensuring a memorable dining experience by maintaining high service standards. The ideal candidate will have a passion for customer service, be a team player, and possess excellent communication skills. Join a dynamic team where your contributions will enhance the dining experience and create lasting impressions on guests. If you thrive in a fast-paced environment and enjoy engaging with people, this opportunity is perfect for you.

Qualifications

• At least one year of experience as a food server in a restaurant or hotel.
• Must possess clear written and verbal communication skills.

Responsibilities

• Welcome customers and take their orders for food and drinks.
• Ensure customer satisfaction by providing prompt and courteous service.
• Process cash and credit card payments accurately.

Skills

Customer Service

Cash Handling

Teamwork

Communication Skills

Education

High School Diploma or Equivalent

Job description

Bachelor of Hotel Management(Hotel Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Location: Restaurants Sector

Job Summary / Overview:

We are looking for a skilled Waiter/Waitress to take orders and provide quality service to guests by ensuring prompt and courteous service following procedures and which exceeds the minimum standards.

Job Responsibilities:

• Welcomes customers when they arrive at a restaurant.
• Introduces customers to the menu and announces daily or seasonal menu specials.
• Answers questions about menu items, ingredients, and pricing.
• Takes customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them.
• Passes customer orders along to kitchen staff for preparation.
• Prepares drinks and serves them to customers.
• Collects food orders from the kitchen, verifies that they are correct, and serves them to customers.
• Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary.
• Removes used dishes, glasses, and flatware from tables.
• Prepares cheques and delivers them to customers.
• Processes cash and credit card payments and returns change to customers if necessary.
• Sets tables with dishes, glasses, and flatware and refills condiments.
• Maintains familiarity with menu items, specials, and restaurant information.
• Meets with managers and wait staff daily or regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs.
• Helps food preparation staff when necessary.

Requirements and Qualifications:

• High school diploma or equivalent.
• At least one-year experience as a food server within a restaurant or hotel.
• Must be able to responsibly handle cash transactions.
• Must be able to work in a team environment.
• Any related customer service/oriented experience will be considered.
• Must have clear written and verbal communication skills.

Start Date: Able to join within one month.

Salary Range: unspecified.

Company Industry:

• FMCG
• Foods
• Beverages

Department / Functional Area:

• Chefs
• F&B
• Front Desk