Voice/Systems/Networks Lead

Bravura Inc.; al-Ahmadi; On-site; KWD 27,616 - 36,822; Full time

Job summary

A leading defense technology firm is seeking a Voice Engineer Lead in Kuwait to manage all call routing and oversee the voice architecture upgrade processes. The successful candidate will have at least 5 years of strategic DoD experience and hold a CCNP Collaboration certification. Critical responsibilities include providing secure voice system integration services and collaborating with stakeholders for implementation. The position requires a Bachelor's Degree and a Secret clearance.

Qualifications

• Minimum 5 years of experience in strategic DoD I.T.
• DoD compliance for IAT Level III.
• Must have Secret clearance.

Responsibilities

• Manage all call routing and set up from DISA Tier 0 hierarchy.
• Provide voice system/network integration and installation services.
• Support engineering expertise for voice systems/networks.

Skills

Cisco Certified Network Professional (CCNP) Collaboration

Voice system/network engineering

Data system integration

Technical documentation

Education

Bachelor's Degree

Tools

VoIP

Voice Gateway Routers (VGR)

Cisco Unified Call Managers (CUCM)

Job description

Camp Arifjan, Kuwait

Education/Certifications: Bachelor’s Degree (Will accept Associate’s and 4 additional years of experience or High School Diploma with 8 additional years of experience); CCNP or higher

Years of Experience: 5+ years’ experience with IT in a strategic DoD environment

Clearance Level & Investigation: Secret

IA Cert Level (DoD 8570.01): IAT III

Computing Environment Certifications: Cisco Certified Network Professional (CCNP) Collaboration certification or higher

The Voice Engineer Lead is responsible for managing all call routing and set up from DISA Tier 0 hierarchy down to individual strategic sites. This role oversees the team that plans, implements, and manages theater voice architecture to include: upgrades to Gatekeepers, Voice Gateway Routers (VGR), Cisco Unified Call Managers (CUCM), and VoIP/VoSIP firmware across strategic network. In addition, the team manages traditional Defense Switched Network (DSN) network that provides traditional voice T-1 and SIP trunks terminating at Time Division Multiplexing (TDM) switches, North Atlantic Treaty Organization Private Branch Exchange (NATO PBXs), and Internet Gateway Exchange (IGX) Commercial providers.

Qualifications:

The Voice Engineer Lead must maintain the following minimum qualifications:

• Minimum of 5 years of experience in a strategic DoD position engineering I.T. solutions for NIPRNET, SIPRNET, and CPN-X (or other Coalition network environments).
• DoD 8570.01 M compliance for IAT Level III with a Cisco Certified Network Professional (CCNP) Collaboration certification or higher.
• Secret clearance
• Bachelor’s Degree required – may substitute additional years of experience in lieu of advanced degree
  • Additional 4 years of experience with Associate’s Degree
  • Additional 8 years of experience with High School Diploma

Responsibilities:

• Provide secure and non-secure voice system/network engineering, integration, and installation services.
• Provide engineering services for installation and upgrading of voice and data systems/networks.
• Coordinate with other stakeholders operating in CENTCOM AOR on behalf of Government to manage implementation processes as applicable to VoIP, VoSIP, and POTS, and document and support engineering transition from traditional switches POTS to VoIP and VoSIP.
• Provide engineering expertise in meeting and sustaining requirements for installation, operation, maintenance, and protection (IOMP) of voice systems/networks.
• Support network surveys, analyze collected data, and perform necessary calculations to make technical recommendations for Command, Control, Communications, and Computers Enterprise Information Programs (C4 EIPs.)
• Provide engineering technical expertise on secure and non-secure voice and data systems at meetings.
• Provide engineering expertise to design solutions that support and improve existing requirements to install, operate, maintain, and protect voice systems/networks.
• Provide information on emerging technologies affecting voice/data architecture.
• Manage all network hardware in use.
• Support Voice Systems/Networks Engineering Deliverables.