Telesales Agent

Client of PENTABELL; Kuwait; On-site; KWD 6,200 - 12,000; Full time

Job summary

Pentabell is seeking a proactive Telesales Agent for a leading bank in Kuwait. You will contact prospective and existing customers to promote banking products and services while aiming to meet sales targets and uphold high customer service standards.

The role requires strong communication, negotiation, and customer-focused skills, with a diligent approach to achieving KPIs in a fast-paced environment.

Qualifications

• Bachelor's or Master's degree in a relevant field.
• Experience in telesales or customer service is preferred.
• Banking/financial services experience is a plus.
• Ability to work in a fast-paced, target-driven environment.

Responsibilities

• Make outbound calls to promote banking products and services.
• Identify customer needs and recommend suitable banking products.
• Generate leads and convert prospects into customers.
• Achieve monthly and quarterly sales targets and KPIs.
• Follow up with prospective customers and maintain accurate records of interactions.

Skills

Strong communication

Interpersonal skills

Persuasive communication

Results oriented

Education

Bachelor's or Master's degree in a relevant field

Tools

Microsoft Office

CRM systems

Job description

Company overview

Pentabell is seeking a skilled Telesales Agent for one of its clients in the Banking sector The role involves contacting prospective and existing customers to promote banking products and services while achieving sales targets

Position

Telesales Agent

Summary

We are looking for motivated and results-driven Telesales Agents to join a leading bank in Kuwait The successful candidates will be responsible for contacting prospective and existing customers promoting the bank s products and services and achieving assigned sales targets while maintaining a high standard of customer service

Responsibilities

• Make outbound calls to prospective and existing customers to promote banking products and services
• Identify customer needs and recommend suitable banking products
• Generate leads and convert prospects into customers
• Achieve monthly and quarterly sales targets and KPIs
• Follow up with prospective customers and maintain accurate records of interactions

Requirements

• Bachelor or Master's degree in a relevant field
• Previous experience in telesales, telemarketing, direct sales, or customer service is preferred.
• Experience within the banking or financial services sector is an advantage.
• Strong communication and interpersonal skills
• Customer-focused with a persuasive and confident communication style
• Target-oriented and motivated by achieving sales results
• Ability to handle objections and negotiate effectively
• Good command of Microsoft Office and basic CRM systems
• Ability to work effectively in a fast-paced, target-driven environment