System Administrator (Kuwaiti Nationals)

Bank of Bahrain & Kuwait; Kuwait City; On-site; KWD 15,000 - 30,000; Full time

Job summary

A financial institution in Kuwait City is seeking an IT Support Specialist to provide technical support to end-users. Responsibilities include troubleshooting technology issues, monitoring IT security, maintaining system logs, and coordinating project activities. A Bachelor's degree in Computer Science or a related field is required. This role offers a chance to work in a fast-paced environment enhancing IT systems and user support.

Qualifications

• Bachelor’s degree in Computer Science or related field required.

Responsibilities

• Provide Technical Support to IT end-users.
• Troubleshoot all technology issues covering software, hardware, and network operating systems.
• Monitor security of all IT hardware and software components.
• Maintain logs for all required repairs and maintenance.
• Participate in the installation and configuration of networked systems.
• Conduct project activities according to approved project plan.
• Coordinate with internal and external audits.

Education

Bachelor’s degree in Computer Science or related field

Job description

Job Purpose

Job Purpose: Provide Technical Support to IT end-users, resolving technical issues, maintaining hardware and software installations, and improving IT systems. Ensure maintain users accounts by implementing Security Policies for system and Network.

Responsibilities

• Be familiar with all hardware, software and network operating systems of the branch computing platforms.
• Troubleshoots all Technology issues that are covering Software, Hardware and Network Operating Systems.
• Monitors security of all IT hardware and software components.
• Maintains logs for all required repairs and maintenance.
• Maintains proper records for all applications and systems installation, upgrade and or disposal as the case may be.
• Participates in the installation, configuration, upgrade, and administration of networked servers, workstations, peripheral equipment, and software to assure continuous operations.
• Conducts project activities according to the approved project plan and within scope, quality, time and budget constraints.
• Sets-up and manages the project team and arranges for training where necessary.
• Participates in troubleshooting to resolve network hardware and operations problems, including but not limited to connectivity, internet access, electronic mail and file servers.
• Coordinating with internal audit / external audit and providing evidence for the required controls.

Qualifications

• Bachelor’s degree in Computer Science or related field required.