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A leading company in Kuwait seeks an SPMO Manager to drive strategy execution and project management across multiple GCC markets. In this role, you will oversee a multidisciplinary team, ensuring that strategic initiatives such as digital transformation and process optimization are delivered on time and within budget. Ideal candidates will have extensive experience in PMO leadership and strategic planning, coupled with a solid understanding of financial management and governance.
The SPMO Manager is the Group’s central steward of strategy-execution. Reporting to the DCEO /
Chief Strategy & Information Officer, the role converts the Group’s long-term vision into a prioritized,
funded, and well-governed project portfolio; enforces a group-wide project-management framework;
tracks benefits realization and performance KPIs; and provides timely, insight-driven
recommendations that keep executives, departments, and country teams on course. By leading a
multidisciplinary SPMO team and collaborating closely with Finance, Information Capital, Operations,
and other divisions, the SPMO Manager ensures every initiative—digital-transformation, brand roll-
out, process excellence, or cost-optimization—lands on time, on budget, and with measurable
business impact across all six GCC markets.
Key Responsibilities
Strategic Planning and Alignment
• Partner with CSIO and Executive leadership to translate long-term vision into an executable
road-map, cascading OKRs/KPIs and maintaining a single source of truth for targets.
• Facilitate annual and mid-year strategy cycles, leading environmental scans (PESTLE, competitor,
trend), executive workshops, and update the strategic roadmap and plans accordingly.
• Chair quarterly strategy review meetings with executives, consolidating progress reports,
highlighting variances, and recommending corrective actions.
Enterprise Project Portfolio Management & Benefits Realization
• Maintain the Group-wide project-management framework (stage-gates, templates, governance
standards) in alignment with PMI/Agile best practice.
• Run portfolio-prioritization workshops, score initiatives on effort, impact, risk, and strategic fit,
and present funding recommendations to the Executive Committee.
• Oversee the master schedule, resource-capacity plan, and alignment to baseline budgets for all
transformation and growth projects.
• Monitor project-portfolio CAPEX/OPEX in partnership with FP&A, tracking spend versus
approved budgets, flagging forecast variances early, and providing actionable insights to the
CSIO and Finance leadership for timely corrective decisions.
• Maintain value registers for each initiative; compare planned vs. realized revenue uplift, cost
optimization, and NPV, ensuring benefit-realization reviews are completed
Performance Management & Business Insights
• Oversee Balanced-Scorecard and OKR execution across the Group, validating KPI data integrity
and alignment with strategic targets.
• Lead the monthly Senior Management Review (SMR) meeting by presenting consolidated Group
performance dashboards, spotlighting variances and strategic risks, and securing clear
corrective-action owners, deadlines, follow-up checkpoints, and log actions in the portfolio
register.
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• Direct the Strategy & Performance Management team to deliver automated Power BI
dashboards and concise executive packs, and reconcile project benefits with Finance and
Operations.
Governance, Risk and Change Management
• Enforce project- and business-governance standards, maintain the strategic-risk register, lead
quarterly portfolio-risk workshops, and embed mitigation plans in project charters.
• Monitor compliance with Delegation of Authority, audit actions, and regulatory requirements
across all projects.
• Integrate Prosci/ADKAR change-management plans into every program (developed by project
teams, approved by SPMO), track user-adoption KPIs, and feed lessons learned to the PM
framework.
Operational Excellence and Process Governance
• Guide the Process Specialist and relevant stakeholders in mapping, optimizing, and documenting
key cross-functional processes; apply Lean/Six-Sigma techniques to minimize waste, improve
cycle time, and strengthen controls.
• Ensure version-controlled policies, procedures, and authority matrices are integrated with the
Quality Management System and embedded in ERP workflows.
Cross-Functional Collaboration and Stakeholder Engagement
• Act as liaison between executives and senior management to align priorities, resolve resource
conflicts, and sustain clear communication.
• Engage with key stakeholders, including executives and project leaders, to understand project
needs, gather feedback, and secure buy-in for major initiatives.
• Coordinate ERP, data-warehouse, analytics, and other technology initiatives with the
Information Capital team, synchronizing milestones, resources, and budgets.
Team Leadership and Capability Building
• Prepare and control the SPMO Department budget; negotiate and manage contracts and
statements of work with related vendors and consultants.
• Lead, mentor, and develop a high-performing team within the SPMO, building capabilities in
project management, strategic planning, and performance management.
• Foster a culture of continuous improvement and innovation, providing professional-
development pathways that empower team members.
Skills
• PMO & Transformation Leadership: Minimum 10–15 years in enterprise PMO,
strategy-execution, or transformation roles, including 3+ years heading a
departmental or Company PMO. Proven delivery of high-value, cross-functional
program in hospitality, F&B, retail, consumer services, or similarly complex,
consumer-focused multi-unit organizations.
• Strategic Planning and Execution: Hands-on experience leading annual strategy
cycles, PESTLE/Competitive scans, and KPI/OKRs cascades.
• Benefits, Budget & Performance Oversight – Demonstrated ability to manage
portfolio CAPEX/OPEX tracking, benefits realization (revenue uplift, cost
optimization, NPV), and executive-level performance reporting.
• Governance, Risk & Change Management: Proven success embedding
governance frameworks, maintaining strategic-risk registers, and integrating
Prosci/ADKAR (or equivalent) change-management plans into programs.
• Regional Exposure: Experience steering initiatives across multiple countries—
ideally within the GCC—navigating diverse regulatory, cultural, and labor
contexts.
Qualifications
&
Certifications
• Education: Bachelor’s in Business Administration, Engineering, IT, or related field
(MBA, MSc Project Management or equivalent preferred).
• Project & Portfolio Credentials: PMP and/or PgMP (required); PRINCE2
Practitioner, PfMP, or MoP (portfolio management) desirable.
• Agile / Lean: Certified Scrum Master, SAFe, or Lean Six Sigma Green/Black Belt
advantageous.
• Change & Performance – Prosci/ADKAR, Balanced-Scorecard Professional, or
similar certificates valued.
Personal Skill
• Strategic and Analytical Thinking: Ability to think strategically, apply data-driven
analysis, and translate complex data into actionable business insights.
• Leadership and Team Development: Strong leadership skills to mentor and guide
team members, fostering collaboration and professional growth.
• Financial & Commercial Acumen: Understands business-case economics,
CAPEX/OPEX control, and vendor/SOW negotiation.
• Influencing & Stakeholder Management: Communicates with credibility at
Board/C-suite level and brokers alignment across divisions and countries.
• Adaptable and Collaborative: Flexible and capable of thriving in a fast-paced,
dynamic environment, with strong interpersonal skills to work effectively across
departments.
• Governance Discipline: Upholds risk, compliance, and delegation-of-authority
standards with rigor and diplomacy.
• Organizational and Time-Management Skills: Exceptional ability to manage
time, prioritize tasks, and oversee multiple projects simultaneously.
• Digital Fluency: proficient in Power BI, Advanced Excel, MS Project/Project for
the Web, and PPM dashboards.