Store Operations Manager - Kuwait

LVMH; Kuwait; On-site; KWD 55,000 - 70,000; Full time

Job summary

A leading luxury company, LVMH, seeks a Store Operations Manager for its Sephora stores in Kuwait. The successful candidate will oversee daily operations, ensure top-notch customer service, and implement strategies for revenue growth. Ideal candidates should have strong operational management skills and a minimum of 5 years experience.

Qualifications

• Minimum 5 years of experience in operations or retail management.
• Strong leadership and communication skills.
• Proven ability to drive sales and improve customer satisfaction.

Responsibilities

• Inspire the store team for excellence in daily operations.
• Ensure timely setup of window installations and marketing visuals.
• Foster relationships with contractors and internal teams.

Skills

Customer Service Excellence

Sales Performance

Operational Management

Relationship Building

Job description

- Required experience :
Minimum 5 years

Position

Store Operations Manager - Kuwait

Company Overview

SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997, Sephora launched in the United States in 1998 and now features 200 world-class brands, including its own private label, SEPHORA COLLECTION. The store offers over 14,000 products across makeup, skincare, perfume, hair care, body, professional tools, and more. Sephora is also a hub for beauty education, providing consultations, complimentary classes, personalized services, and exclusive retail technologies such as SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. As a global leader in beauty, Sephora's award-winning website and expanding social media presence make it the world's premier digital beauty destination.

Role Overview: As Store Operations Manager, you will inspire the store team to deliver excellence in daily operations, support outstanding customer service, and drive sales performance. You will implement processes and policies essential for long-term revenue growth.

Responsibilities

• Ensure all window installations, podiums, pop-ups, and animation permits are requested and installed on time, meeting specified requirements.
• Maintain and update Beauty Hub screens and visuals according to Marketing team directives.
• Foster good relationships with external contractors and internal counterparts.

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