Store Manager | On

HealthCare Dynamics Gen. Trading Company W.L.L; Rai; On-site; KWD 15,000 - 30,000; Full time

Job summary

A leading retail company in Kuwait is seeking a Store Manager to oversee operations and drive performance. You will be responsible for managing a team of Sales Advisors, handling inventory, and ensuring exceptional customer service. The ideal candidate has over 3 years of experience in the retail sports industry and strong communication skills. This role offers an exciting opportunity to be part of a dynamic team committed to excellence.

Qualifications

• 3+ years of experience in a retail role in the sports industry.
• Ability to read, write and speak English fluently.
• Attention to maintaining outstanding store condition.

Responsibilities

• Manage store operations and performance.
• Oversee inventory management and customer service.
• Hire and manage schedules for store advisors.

Skills

Strong communication

Interpersonal skills

Initiative

Multitasking

Data visualization

Engagement with sports communities

Tools

Cegid

SAP Retail

Sales Force

Job description

This is your opportunity to become a core part of On’s Retail team and take on the responsibility to lead On's first location in Kuwait.

On will rely on you to help co-define the various store operation processes ahead of the opening. That includes supporting our Talent team in hiring a dream team of service-minded Sales Advisors who will under your leadership run the store on a daily basis.

Once the doors have opened, you will be in charge of the store's overall performance and delivering exceptional customer service every day. You will oversee all store related operations from inventory to IT systems to customer flows, as well as all internal team related responsibilities and external partnerships (e.g. community building).

Your team:

As you might expect from a young consumer brand, On store is a fast-paced place to be. Together with your store team and leadership as well as the global DTC Retail team, you will help to revolutionize conventional retail business and deliver the WOW to our customers on a daily basis.

More about on store teams in this video Meet The Retail Store Team

Your mission:

• Continuously embrace and communicate On's values and brand philosophy in team and customer interactions.
• Hire & Manage schedules for all store advisors, collaborate with our Human Capital team for talent management & development (e.g. recruiting, onboarding, performance management, training and career progression).
• Establish and build external partnerships to boost community engagement.
• Take responsibility and create business drivers for store performance and monitoring of relevant store KPIs.
• Oversee inventory management and BoH (Back-of-House) processes and FoH (Front-of-House) operations for exceptional customer service.
• Support piloting, innovation and implementation of new retail solutions.
• Execute product strategy and work closely with our sales planning and retail marketing team for optimize sales funnel & visual merchandising.
• Responsible for overall store compliance to ensure brand standards and company policies are implemented.

Your story:

• 3+ year of experience within a retail sport industry on a similar role.
• Strong communication and interpersonal skills.
• Ability to take initiative, learn quickly, and work both independently and as part of a team.
• Eye for maintaining outstanding store condition.
• Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business.
• Experience using Data visualization tool (such as Cegid, SAP Retail, Sales Force).
• Ability to read, write and speak English fluently.
• Engagement with sports communities.

What’s next?

If you’re proud of your past successes, but your future excites you more, then let us be a part of it—apply Now!

NOTE — Only shortlisted applicants will be contacted. Thank you for your interest in joining our team.