Sr. Training Officer

Trafalgar; Kuwait; On-site; KWD 25,000 - 35,000; Full time

Job summary

A leading company in the luxury retail sector is seeking a Training Manager to design, coordinate, and deliver effective training programs aligned with business strategies. The successful candidate will have at least 5 years of experience in training, excellent skills in communication and data analysis, and a strong educational background. This role includes enhancing staff performance through comprehensive training initiatives and ensuring effective collaboration with department heads.

Qualifications

• 5-10 years’ experience in the training field related to soft skills.
• Experience preferably within luxury & retail fields.

Responsibilities

• Conduct needs analysis studies to develop/improve training programs.
• Monitor staff performance via training programs.
• Participate in staff development programs.

Skills

MS Office

Data research and interpretation

Professional written and verbal communication

Interpersonal skills

Organizational development

Employee relations

Proficiency in Arabic and English

Physical and mental fitness

Education

College or university graduate, preferably MBA

Job description

Toplan, design, coordinate, and deliver the respective training programs in alignment with the organization’s HR and business strategy.

Technical:

• Conduct needs analysis studies to analyze training needs and develop new training programs or modify and improve existing programs in coordination with HR management and department heads.
• Coach and mentor, providing clear feedback and follow-through to enforce and reinforce performance changes.
• Establish and maintain effective working relationships with department heads and managers throughout the company.
• Monitor staff performance by liaising with line managers and department heads.
• Supervise and monitor progress made via training programs or schemes.
• Coordinate, develop, and create training programs aligned with targeted requirements.
• Provide training programs that address business and personnel requirements.
• Conduct orientation sessions and arrange on-the-job training for new hires.
• Develop metrics for measuring the effectiveness of training programs.
• Participate in staff development programs, utilizing methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
• Assist in creating the yearly training calendar.
• Coordinate and schedule trainings with suppliers and third parties.
• Assist the respective party in preparation, booking, quotations, etc., of the training programs.

Job Requirements:

College or university graduate (preferably with a higher level of education such as MBA).

Five (5) to ten (10) years’ experience in the training field related to soft skills, preferably within the luxury & retail fields.

Skills:

• Skilled in MS Office such as Word, Excel, PowerPoint.
• Skilled in data research and interpretation.
• Skilled in professional written and verbal communication and interpersonal skills.
• Knowledgeable in organizational development and employee relations.
• Proficient in both Arabic and English languages (read, write, speak).
• Physically and mentally fit and capable.

Required Licenses/Certifications:

• HR Analytics (preferable).
• Technical Training Certificates/licenses.
• Training programs certification in the retail field.