Sr. Specialist Special Projects & Performance

Delivery Hero Austria; Salmiya; On-site; KWD 20,000 - 30,000; Full time

Job summary

A leading company in the food delivery sector seeks a senior analyst to improve business performance through data analysis and strategic insights. The role involves developing dashboards to monitor KPIs, conducting market analysis, and preparing presentations for management. Candidates should possess strong analytical skills, a relevant degree, and extensive experience in the industry.

Qualifications

• 5+ years of professional experience in food delivery, e-commerce, or management consulting.
• Expertise in data tools and strong financial acumen.
• Residency in Kuwait required.

Responsibilities

• Analyze data to identify trends related to business performance.
• Develop dashboards and reports to monitor KPIs.
• Prepare and deliver presentations for senior management.

Skills

Analytical skills

Problem-solving

Stakeholder management

Data analysis

Financial acumen

Education

Bachelor’s or Master’s degree in Economics, Business or Engineering

Tools

Big Query

SQL

Looker Data Studio

Tableau

Job description

About the opportunity

Whats on your plate?

• Analyze data from various sources to identify trends, patterns, and insights related to business performance. Use statistical techniques and predictive modeling to develop strategic insights and recommendations.

• Monitor key performance indicators (KPIs) and develop recommendations to improve business performance. Develop dashboards and reports to monitor KPIs, identify trends and areas for improvement, and develop recommendations to achieve business goals.

• Develop, manage & monitor project scope, timelines and objectives; coordinate internal resources for successful execution & effectively communicate expectations across functions and to all relevant stakeholders

• Analyze market trends, competitive landscapes, and customer insights to identify opportunities and develop tactics to optimize talabat’s product offerings..

• Conduct ad hoc analyses to support business decisions and provide analytical support for special projects as required.

• Analyze and measure the growth of our subscription business, with a particular focus on financial performance/ P&L. Utilize data analytics and customer insights to enhance our product & increase retention rates. Work with other functions to develop forecasts for customer acquisition, churn, contribution, and profitability

• Prepare and deliver clear and concise presentations, reports, and dashboards for senior management. Develop visually appealing and easy-to-understand presentations to communicate complex information

What did we order?

• Bachelor’s or Master’s degree in Economics, Business or Engineering (MBA is a plus)

• 5+ years of professional experience within the food delivery, e-commerce or management consulting industries (Past experience in subscription-focused business is a plus)

• Expertise with data tools: Big Query, SQL, Looker Data Studio, Tableau.

• Strong finance acumen; experience in P&L analysis, financial modeling, unit economics, budgeting & forecasting, business impact analysis

• Strong analytical & problem-solving skills, with the ability to frame / structure problems & synthesize complex data into meaningful & actionable insights.

• Proven experience in stakeholder management, relationship management, or similar roles within the food tech industry or related sectors.

• Extensive experience with PowerPoint and Excel And/ Or Google Slides/ Sheets.

• Experience working closely with cross-functional teams is a plus

• Residency in Kuwait

Who we are

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.