Serve as a primary point of contact between business and its customers promoting company services and products.
- Targeting and identifying new customers
- Meeting with customers to introduce services.
- Attend customer inquiries and questions.
- Keeping up to date customer records and database
- Promoting provided services to meet sales target.
- Being up to date with market changes and supports management in predicting sales trends accordingly.
- Present, promote and sell product / service to existing and new customers.
- Establish, develop, and maintain positive business and customer relationship.
- Achieving agreed on sales target and outcomes.
- Services existing accounts, obtain orders, and establish new accounts by planning and organizing daily work schedule to call existing or potential customers.
- Resolving customer complaints by investigating problem and come up with solutions.
Experience
- 2-3 years of experience in similar field.
- Design experience is considered as strong plus.
Works primarily in Showroom environment. May have to be available on call to deal with customers' needs.
Skills
- Creativity:Being able to think of new systems and new ways to work. Being able to think creatively and ask the right questions.
- Problem-Solving Skills: Ability to develop new solutions to problems. Having the skills to identify the source of the problem, create, and test solutions.
- Communication Skills: Being able to communicate plans, thoughts, and rationale in the job. Good communication skills will greatly help in
accomplishing the job.