Sr. Sales Associate - Safat Home

Alghanim Industries; Kuwait; On-site; KWD 15,000 - 30,000; Full time

Job summary

A leading retail company in Kuwait is seeking a motivated sales associate to assist customers by enhancing product sales in the showroom. Responsibilities include maximizing sales transactions, providing high-quality customer service, and maintaining the sales area. Candidates should possess a Bachelor’s Degree and have good communication skills, with 0-2 years of experience preferred.

Qualifications

• 0-2 years of experience required.
• Good English language skills are a must.
• Ability to work effectively in a team.

Responsibilities

• Promote products and services to customers.
• Maximize sales transactions to meet sales targets.
• Provide high level of service to all customers.
• Conduct regular stock checks and liaise with stock control.

Skills

Good communication skills

Teamwork

Good English language

Education

Bachelor’s Degree

Tools

Outlook

SAP

POS

BO

Job description

Job Summary

To assist customers by enhancing and promoting sales of products and services in the showroom. The job role focuses on obtaining the knowledge and skills to identify and fulfil customer needs, and direct sales transactions to achieve overall sales targets in cash, credit, warranty programs and accessories.

Job Responsibilities

Sales

• Promotes products and services to customers
• Maximizes sales transactions to achieve and exceed sales targets
• Strives to achieve pre-set sales targets in cash, credit, warranties and accessories
• Seeks to improve and enhance his/her level of product knowledge
• Ensuring sales opportunities are constantly converted to sales transactions
• Creating sales invoices and mastering BO & POS applications.

Customer Service

• Demonstrate presentable appearance, and a pleasant smiley face
• Provide high level of service to all customers
• Being constantly aware of customer needs
• Interacts with customers in a friendly and honest manner
• Demonstrates high level of product knowledge
• Recommends and encourages customers for best products and services based on their own needs
• Expedites sales process in an effective and efficient manner
• Explains D&I and return and exchange policies to customers
• Avoids harsh arguments and conflicts with customers

Operations

• Being aware of all in-store promotions, discounts, credit, coupons and etc...
• Keeps all company information including sales figures strictly confidential
• Follows all company safety and security procedures
• Conducts regular stock checks and liaising with stock control
• Reports and processes damaged display items to Showroom Manager
• Ensures all products are displayed as instructed/planograms
• Ensures all products in specified areas are accurately priced
• Maintains sales area accessible for customers, clean and tidy
• Conducts price changes as instructed by showroom management
• Masters computer applications (Outlook, SAP, POS & BO)

Candidate Requirements

• 0-2 years of experience
• Good English language
• Good communication skills
• Ability to work in a team

Education

Bachelor’s Degree