Sr. Manager Country Distribution Center

Delivery Hero; Kuwait; Remote; AUD 150,000 - 190,000; Full time

Job summary

Talabat, part of Delivery Hero Group, seeks a Senior Distribution Center Manager to lead the tMart supply chain (DC + Transp) across the region. You will drive best practices, KPI monitoring, and cross-functional coordination to ensure cost-efficient and scalable operations, including new warehouses and network design.

You will oversee strategic and tactical logistics initiatives, train teams, and collaborate with senior executives to deliver continuous improvement across countries.

Qualifications

• Bachelor's degree in Engineering or related field and a Master's degree or equivalent.
• 6+ years of managerial experience in logistics/supply chain.
• Strong leadership, communication, and stakeholder management skills.
• Fluent English; Arabic would be highly advantageous.
• Detail-oriented, structured, and capable of delivering solutions, not bottlenecks.

Responsibilities

• Define SOPs, strategies, and policies across logistics in coordination with local managers.
• Train personnel across countries on SOPs, strategies, and policies.
• Monitor standardization of best practices and KPIs, and drive performance improvements.
• Oversee regional supply chain architecture and network design, including new warehouses and freight bidding.

Skills

Logistics leadership

Supply chain management

Process optimization

Stakeholder management

Data analysis

Training & development

Education

Engineering degree

Master's degree

Job description

About the opportunity We’re looking for a Senior Distribution Center Manager to join the team and focus on growing our own Grocery Store "tMart", which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq! You will direct activities of the tMart supply chain (DC + Transp) function within the group incorporating strategic initiatives as well as tactical and operational functions. To manage creation and effective execution of all projects.

• Defining best practices, strategies, standard operating procedures, and policies throughout the logistics, in coordination with local managers
• Training all personnel, in all countries on the developed SOPs, strategies and policies
• Monitoring and ensuring that the implementation of standardization of best practices, processes and procedures is carried out in coordination with local managers
• Setting performance measures and key performance indicators (KPIs), and ensuring regular monitoring and improvement of performance gaps
• Managing/coordinating special projects (such as freight bidding, establishing an RDC, etc.)
• Completing process analysis, identifying, and recommending improvement opportunities
• Developing logistics network and ensuring continuous monitoring of network in terms of cost and efficiency
• Ensuring cross functional coordination between logistics units and other divisions
• Working on streamlining and reengineering the business processes through mapping the current processes, pinpointing non-value-add activities, and standardizing the new optimized processes in an SO
• Working on developing the Logistics team through ensuring continuous training programs
• Overseeing the strategic planning process, including long-term expansion plans and supply chain network design
• Overseeing all the supply chain tactical and operational functions and ensuring they run as smoothly and efficiently as possible
• Overseeing all special projects for tMart, including establishing new warehouses, inviting freight forwarders for biddings and designing the supply chain network
• Overseeing the regional supply chain architecture design

What you need to be successful

You will have experience in Logistics and supply chain, with minimum 6 years’ experience at a managerial level

• University Graduate degree in Engineering (Business, Systems Engineering) or other related field + Master’s Degree
• You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.
• You are a strong leader and passionate abut developing others.
• You can interact with senior-level executives and can manage the expectations of multiple stakeholders.
• You are someone energized by the unknown and look forward to learning each day on the job.
• You have excellent analytical and communication skills, and always like to be hands-on with several tools.
• Language skills: Fluent English and Arabic would be highly advantageous.

Who we are

Talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.