Generalist remit as directed by the HR Manager; to include Performance Management, Talent Management, Training, Payroll, Recruitment, Engagement, etc., activities, and supporting ad-hoc HR Projects as required.
Job Responsibilities
- Provide front-line consultation for employees and managers on a wide range of Human Resources functions, including policies and practices related to employment, performance management, compensation and benefits, and recruitment.
- Responsible for end-to-end Recruitment process.
- Coordinate workflows and procedures between Human Resources, Payroll, Compensation & Benefits, and Government Services teams.
- Deliver induction programs for all new joiners.
- Administer probationary and performance review processes.
- Work with line managers to create improvement plans for employees.
- Collaborate with the Talent Development Team on planning and rolling out annual performance appraisals, ensuring timely and quality responses.
- Assist with HR transactions, including compensation changes, status change requests, employee transfers, and exits.
- Provide day-to-day performance management guidance, including coaching, counseling, and disciplinary actions, and create related documentation.
- Support employee relations matters, facilitating issue resolution for managers.
- Conduct internal investigations into employee relations issues and provide recommendations balancing business needs and employee experience.
- Conduct exit interviews, analyze turnover data, and recommend retention strategies.
- Prepare reports by analyzing data and identifying trends.
- Maintain confidentiality of organizational information.
- Take responsibility for ad hoc HR projects as needed.
- Coordinate training activities based on management feedback during appraisals.
- Uphold and promote HR best practices at all times.
Candidate Requirements
Skills, Knowledge & Experience
- Communication: Use facts constructively, employ logical persuasion, emphasize benefits, and choose effective arguments.
- Teamwork & Co-operation: Contribute to teamwork, solve problems collaboratively, inform colleagues, develop relationships, assist others, and recognize team members' strengths.
- Planning & Organisation: Monitor and adjust plans, review processes, adapt to changes, establish milestones, and prioritize demands.
- Information Seeking: Use procedures to gather information, set up systems, challenge information, and leverage key contacts.
Education, Knowledge & Experience:
- Excellent project and process management skills.
- Decision-making confidence.
- Self-motivated with strong drive.
- Negotiation and influence skills at all levels.
- Fluent in English, with excellent written and oral communication skills.
- Proficient in Microsoft Office, including PowerPoint, Word, Excel, and Microsoft Project.
- Strong knowledge of Kuwait Labour Law.