Service Engineer

boodai trading; Kuwait; On-site; KWD 15,000 - 30,000; Full time

Job summary

A leading company in Kuwait is looking for a Junior Service Engineer to perform hands-on repairs and maintenance of equipment and vehicles. The role involves troubleshooting, preventive maintenance, and ensuring compliance with safety protocols. Candidates should have an engineering degree and strong diagnostic skills, along with a willingness to collaborate and meet customer needs.

Qualifications

• 0-2 years of experience in mechanical/automotive/electrical field.
• Strong diagnostic skills and exposure to OBD technologies.
• Ability to manage multiple requests under pressure.

Responsibilities

• Perform hand repairs and maintenance for equipment and vehicles.
• Conduct inspections and troubleshoot mechanical and electrical systems.
• Report daily to supervisors and manage workshop activities.

Skills

Diagnostics and troubleshooting

Team collaboration

Attention to detail

Communication skills

Ambitious and proactive

Education

Engineering Degree in Mechanical/Electrical

Job description

Junior Service Engineer should perform by hand repairs and handle all on site and workshop

requests for maintenance of equipment and delivering new equipment/vehicles. The profile will

ensure that all troubleshooting, pre-deliveries, diagnosis ,fix spare parts, change oil and resolve

mechanical, electrical issues to perform the maintenance and inspections are handled as per

service requirement with an aim to achieve a prime service of equipment.

Key Commitment

• Adhere to workshop polices, process, procedures as mentioned on operations polices &

procedures manual and direct manager instructions.

• Provide maintenance support with special focus on technical fields (e.g. electrical, and

mechanical, etc.) as required by the job order.

• Ensure that company requirements of equipment/ items are process in most cost effective

and economical and timely manner within the framework of defined company polices

Report any non-compliance operations.

• Ensure that repairs are done to the best of customer and organization and handle all

process in line with manufactures and service manager instructions

• Report any improper usage or fixing or conflict

• Ensure that all clients requirements are met and handle all requests with professional

behavior; any misunderstanding or miscommunication or requests should be reported to

immediate supervisor immediately and should be handled through official service center

channels.

Duties and Essential Job Functions

Keeps equipment available for use by inspecting and testing equipment’s/vehicles;

completing preventive maintenance such as, engine oil changes, replacing filters and

general maintain and monitor.

Perform all maintenance activities by hand or by using proper tools to resolve and inspect

various number of equipment

Maintains vehicle and equipment functional condition by listening to operator complaints;

conducting inspections; repairing engine failures; repairing and maintaining hydraulic

systems, repairing mechanical and electrical systems malfunctions; replacing parts and

components and all troubleshooting activities.

Complies with state equipment requirements by testing engine, hydraulic systems ,

transmission and all other components.

Maintaining safe and clean service area by removing parts and tools from work areas and

adhering to safety protocols. This includes following established procedures for safe

disposal of motor oil, tires, and other vehicle fluids. Additionally, an automotive service

technician may monitor mechanics and assistants to ensure that they safely remove

hazardous materials and return tools to shared workspaces.

Updates job knowledge by participating in educational opportunities; reading technical

publications.

Accomplishes maintenance and organization mission by completing related results as

needed.

Daily reports and communication as per supervisor requirement to customer and office.

Skills

Diagnostics and troubleshooting skills – this role requires strong diagnostic skills, some

exposure to using on-board diagnostic (OBD) technologies, and the ability to identify

mechanical issues to ensure that repairs are successful

Team collaboration

Attention to detail

Communication skills

Ambitious and willing to close jobs by hand

Competencies:

Excellent active listening and customer service skills.

The ability to deal with multiple requests without being overwhelmed.

The ability to remain professional under pressure.

Superb work ethic and a growth mindset.

Education and Experience:

Engineering Degree in Mechanical/Electrical or relevant area

0-2 years of experience in mechanical/automotive/electrical field

KPIs

Managing overall workshop activities by prioritizing the daily open jobs and dispatching

the technicians accordingly to complete each job.

Controlling/Tracking the time span taken to close a single job request.

Able to attend and satisfy customer’s needs.

Completing the open jobs on time.