Senior UX/UI Specialist

iHorizons; Kuwait; On-site; KWD 10,000 - 15,000; Full time

Job summary

A digital solutions provider in Kuwait seeks a User Experience Designer to enhance digital product functionality and user experience through effective design strategies. Ideal candidates will have over 6 years' experience and strong skills in wireframing and prototyping tools. Join a collaborative environment focused on innovative digital solutions.

Qualifications

• 6+ years of experience as a UX designer or related fields.
• Strong portfolio in UX and visual design.
• Experience designing for both desktop and mobile.

Responsibilities

• Design customer experience journeys for web pages and notifications.
• Create wireframes and prototypes to communicate design.
• Collaborate with teams to produce impactful designs.

Skills

Proficiency with graphics tools

Strong foundational design skills

Proficient in wireframe and prototyping tools

Experience applying WCAG standards

Education

Bachelor’s degree in computer science or a related field

Scrum Master certification

Google UX Design Professional certification

Tools

Adobe Suite

Sketch

Figma

Axure

Job description

Job Summary

You will be responsible for the design and development of the overall functionality of digital products to ensure exceptional user experience by translating business requirements and concepts into sitemaps & journey maps, wireframes, and prototypes. You will provide design support while understanding user-centered design principles and best practices.

Reporting Structure

This role reports to the Lead – Customer Experience.

Job Objectives

• Translate complex concepts and interactions into visually coherent wireframes or prototypes.
• Design and develop UX interfaces and workflows to enhance user experience.
• Research, understand, and utilize ongoing mobile applications’/website analytics.

Job Responsibilities

• Design & Development: Create customer experience journeys for product/project features, web pages, product interstitials, notifications, and other components of the product experience that align and support the overall subscriber experience.
• Create wireframes, storyboards, walkthroughs, and prototypes to communicate design to the team.
• Develop detailed wireframes, user flows, mockups, and other product deliverables to communicate designs and requirements.
• Formulate information architecture and navigation for complex data structures.
• Articulate future-proof design strategy for multi-audience, multi-channel, multi-app solutions.
• Work with other teams to test features and incorporate user feedback into design iterations.
• Utilize rapid prototyping and iterative design techniques.
• Design for multiple platforms & screens for people-centered digital products.
• Deliver engineering-friendly design specifications and documentation.
• Maintain an online portfolio of Research, Personas, UX Flows, Experience Maps, Wireframes, Prototypes, and User Testing.
• Conduct benchmarking against similar businesses to ensure designs follow current market trends and remain competitive.
• Conduct research before developing the customer experience.
• Conduct surveys to collect end customers’ feedback on the developed journeys.

Documentation, Communication & Collaboration

• Create documentation (interactive playbooks, UX documentation, site architecture, wireframes, use cases, and task flows) to be used by the team.
• Maintain all UX/UI templates, documentation, assets, personas, design mockups, user flows, navigational maps, and experience documentation for assigned projects.
• Communicate designs by creating meaningful UX deliverables such as sketching, storyboards, sitemaps, wireframes, flowcharts, and prototypes.
• Collaborate with project teams to produce platform artwork that satisfies requirements and strategic messaging, and helps evolve the design language of the website/mobile application.
• Collaborate cross-functionally with other groups to solve strategic initiatives and new project challenges quickly and creatively.
• Work closely with a cross-functional team of designers, software engineers, product managers, and business owners through all product development phases.
• Work with the Software Testing team during testing to ensure that what was developed matches the designed journey.

Job Requirements

Educational Qualification

• Bachelor’s degree in computer science or a related field

Licenses & Certifications

• Scrum Master
• Google UX Design Professional

Previous Work Experience

• 6+ years of experience as a user experience designer, information designer, interaction designer, and graphic designer.
• Experience in professional user interface design or related design disciplines.
• Proficiency with graphics tools (Photoshop, Illustrator, InDesign).
• Proficient with at least one design program such as Adobe Suite, Sketch, Figma, or equivalent.
• Proficiency with wireframe and prototyping tools (Axure is the current tool of choice).
• Ability to work on highly detailed, brand-driven projects.
• Experience shipping high-quality consumer or enterprise products is a plus.
• A strong portfolio demonstrating breadth and depth in UX and visual design, design strategy and process; critical thinker with high attention to detail.
• Experience designing complex solutions for complete digital environments for both desktop and mobile.
• Experience applying WCAG standards to design concepts.
• Proficient with qualitative and quantitative user testing methodologies (e.g., user research, usability testing, A/B testing).

Skills and Abilities

• Solid foundational design skills and sensibilities.
• Software Skills - Strong proficiency in: InDesign, Adobe XD, Axure RP, and Interactive Prototyping Tools.
• Knowledge of tools such as Hotjar, Google Analytics is a plus.
• Conceptual, confident, competent, adaptable, proactive, and results-oriented with leadership and strategic thinking abilities.
• Continuously learn and gain knowledge about new software design technologies & trends and leverage the latest Web technologies.
• Ability to interpret and convert complex concepts into visually coherent wireframes or prototypes.
• Ability to work in a fast-paced environment, multitask, and meet tight deadlines.