Sales Representative – IT & ICT Solutions

opden tec; Kuwait; On-site; KWD 30,000 - 60,000; Full time

Job summary

An established industry player is on the lookout for a driven Sales Representative to elevate their ICT sales. In this role, you will spearhead sales initiatives for innovative PBX systems and digital service solutions, while also engaging in lead generation and reseller recruitment. Your expertise in managing client relationships and project management will be pivotal in achieving sales targets and ensuring customer satisfaction. If you're passionate about technology and sales, this role offers a fantastic opportunity to make a significant impact in a dynamic environment.

Qualifications

• 3+ years of experience in ICT sales with a focus on PBX systems and digital services.
• Strong ability to generate leads and manage client relationships effectively.

Responsibilities

• Drive sales of ICT products and exceed sales targets.
• Manage projects from initiation to final delivery while ensuring client satisfaction.

Skills

Channel sales experience

Knowledge of contact center environments

Digital marketing familiarity

Lead conversion

Sales record creation

Soft skills

Sales goal achievement

Client engagement

Profit margin improvement

Tools

CRM tools

Job description

• We are seeking a highly motivated Sales Representative with a minimum of 3 years of experience in selling ICT products and services. The ideal candidate will be responsible for driving sales of PBX systems, headsets, call center platforms, and digital service solutions. You will also play a key role in lead generation, reseller recruitment, project management, and client relationship management.
• Drive sales and exceed monthly and quarterly targets.
• Promote and sell products such as 3CX, Yeastar other PBXs, Contact Center solutions, and professional call center headsets and IP phones network infrastructure products.
• Learn and stay updated on technical details of offered products and services.
• Identify, generate, and qualify leads through networking, events, and digital outreach.
• Develop and recruit resellers and channel partners for Opden Tec’s products and services.
• Prepare and deliver sales presentations, product demos, and proposals to clients.
• Manage and follow up on ongoing projects from sales initiation to final delivery.
• Address client concerns, resolve conflicts, and maintain strong client relationships.
• Work collaboratively with technical teams to ensure project success and customer satisfaction.
• Maintain accurate records of customer interactions, sales activity, and project follow-ups using CRM tools.

Skills

• Previous experience working with channel sales and reseller programs.
• Knowledge of contact center environments and headset solutions.
• Familiarity with digital marketing services is a plus.
• In-depth knowledge to convert leads into a final customer, thereby contributing to the company revenue.
• Proficient in creating sales records, client interactions, and developing precise reports.
• Excellent command of soft skills and a deep understanding of sales values and principles.
• Tremendous enthusiasm to efficiently achieve sales goals under tight deadlines.
• Apt in dealing with clients and engagingly presenting product data for potential leads.
• Ability to find the right balance between client requirements and company terms, thereby improving profit margins and maintaining fruitful customer relationships.