Sales Engineer - Mercedes Benz

HealthCare Dynamics Gen. Trading Company W.L.L; Kuwait City; On-site; KWD 12,000 - 18,000; Full time

Job summary

A leading company in commercial vehicle sales seeks an Outdoor Sales Executive specializing in trucks. The ideal candidate will hold a Bachelor's degree in Mechanical or Automotive Engineering and possess 2-3 years of B2B sales experience. Strong negotiation skills and bilingual fluency in English and Arabic are essential. Responsibilities include pursuing leads, preparing specifications, and maintaining customer relationships to drive sales in Kuwait's competitive market.

Qualifications

• 2 - 3 years experience in outdoor sales, ideally in commercial vehicle sector.
• Strong command of English and Arabic, both written and spoken.
• Valid driver’s license; ability to travel frequently.

Responsibilities

• Actively pursue new sales opportunities via cold calling and client visits.
• Identify customer needs and recommend suitable truck models.
• Prepare specifications and documentation for orders.

Skills

B2B sales

Truck specifications understanding

Communication skills

Interpersonal skills

Negotiation skills

Self-motivated

Bilingual in English and Arabic

Knowledge of DMS

Local market knowledge

Knowledge of competitors' products

Education

Bachelor’s degree in Mechanical or Automotive Engineering

Job description

Responsibilities

Sales Process

• Actively pursue new sales opportunities through cold calling, client visits, networking, and referrals
• Identify customer needs and recommend suitable truck models and solutions
• Research market, related products & client base to find new types of customers
• Schedule outdoor appointments & meetings to present the product in structured professional communication.
• Work closely with customers to understand the needs of his business, assist in selecting a Trucks product
• Analyze competition and create a plan for engaging in the targeted deal
• Explain vehicle performance, product details, features and benefits according to Trucks sales process
• Offer and assist customers in test drive according to Trucks sales process, demonstrates products and services.
• Prepare specifications for the non-stock / special truck, including all customer and local traffic requirements.
• Prepare DMS related documentation to customer detailed quotation to be submitted with full specs and terms.
• Collect accurate and complete financial data on customers when necessary.
• Negotiate on price, costs, payment methods, delivery and specifications with customer and managers.
• Liaise with suppliers /body builder to check the progress of existing orders & ensure delivery on time.
• Promote and up sell Trucks products (e.g. Extended Warranty, Fleet board...) and Services (e.g. Service-Contracts)
• Provide daily & monthly reports (e.g. customer visit) as requested by management.
• Handle customer complaints tactfully, promptly and with genuine concern
• Implement customer lifecycle follow-up measures to increase customer satisfaction and loyalty
• Maintain a prospect development system and participate in local business networking activities.
• Facilitate prompt update of customer database and records with sales information

Administrative Process

• Prepare suitable specifications for new or special trucks by Daimler system.
• Prepare order confirmation in DMS
• Handle required documentation and LPOs
• Follow-up on payments.

Educational Qualification

• Bachelor’s degree in engineering, Mechanical or Automotive Engineering

Experience

• Years of Experience: 2 - 3 Years
• Field of Experience : Outdoor Sales

Skills

• Proven experience in B2B or commercial vehicle sales, preferably trucks or heavy vehicles.
• Strong understanding of truck specifications and industry applications is an advantage.
• Excellent communication, interpersonal, and negotiation skills.
• Self-motivated with the ability to work independently and in a team environment.
• Valid driver’s license and willingness to travel frequently within the assigned territory & sites.
• Bilingual with strong command of both English and Arabic (written and spoken)
• Good Knowledge of DMS preferably
• Solid knowledge of the local market areas
• Profound knowledge of the commercial’s product range & competitors’ products

Job Remarks

• Preferred Language: Arabic, English
• Job Country : Kuwait
• Duty Shift / Timings : One Shift / 8:00 am - 5:00 pm