Restaurant Manager

Gastronomica; Kuwait City; On-site; KWD 15,000 - 30,000; Full time

Job summary

A leading restaurant in Kuwait City is looking for an experienced Restaurant Manager to oversee daily operations and ensure exceptional customer service. The role requires strong leadership skills and a background in the hospitality industry. Responsibilities include staff management, budget preparation, and maintaining high food service standards. Ideal candidates should have a passion for customer satisfaction and excellent organizational skills.

Qualifications

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven experience in a similar role within the hospitality industry.
• Ability to work in a fast-paced environment and handle stress.
• Strong financial acumen and budget management skills.
• Passion for delivering exceptional customer service.
• Creative problem-solving skills.
• Flexibility to work varied hours, including weekends.
• Knowledge of food safety regulations.
• Ability to foster a positive work culture.

Responsibilities

• Oversee daily restaurant operations to ensure efficiency.
• Manage staff recruitment, training, and evaluations.
• Develop and implement operational policies.
• Monitor inventory levels and order supplies.
• Prepare and manage budgets to meet financial targets.
• Handle customer complaints to improve service.
• Coordinate with kitchen staff for timely food preparation.
• Plan marketing strategies to attract customers.
• Ensure compliance with health and safety regulations.
• Conduct regular inspections of the restaurant.

Skills

Restaurant management software proficiency

Strong organizational abilities

Excellent customer service skills

Conflict resolution skills

Knowledge of food and beverage pairings

Ability to analyze financial reports

Effective marketing skills

Understanding of health and safety regulations

Team-building capabilities

Job description

The Restaurant Manager is a pivotal role in the hospitality industry, responsible for overseeing the daily operations of a restaurant. This position requires a blend of leadership, customer service, and financial acumen to ensure the establishment runs smoothly and profitably. The Restaurant Manager plays a crucial role in creating a welcoming atmosphere for guests while managing staff and maintaining high standards of food and service quality.

Responsibilities:

1. Oversee daily restaurant operations, ensuring efficient service and customer satisfaction.
2. Manage staff recruitment, training, and performance evaluations to build a strong team.
3. Develop and implement operational policies and procedures to enhance efficiency.
4. Monitor inventory levels and order supplies to maintain optimal stock.
5. Prepare and manage budgets, ensuring financial targets are met.
6. Handle customer complaints and feedback to improve service quality.
7. Coordinate with kitchen staff to ensure timely food preparation and presentation.
8. Plan and execute marketing strategies to attract new customers.
9. Ensure compliance with health and safety regulations.
10. Conduct regular inspections of the restaurant to maintain cleanliness and organization.

Preferred Candidate:

1. Strong leadership and team management skills.
2. Excellent communication and interpersonal abilities.
3. Proven experience in a similar role within the hospitality industry.
4. Ability to work in a fast-paced environment and handle stress effectively.
5. Strong financial acumen and budget management skills.
6. Passion for delivering exceptional customer service.
7. Creative problem-solving skills to address operational challenges.
8. Flexibility to work varied hours, including weekends and holidays.
9. Knowledge of food safety regulations and standards.
10. Ability to foster a positive work culture and motivate staff.

Skills

• Proficient in restaurant management software and POS systems.
• Strong organizational and multitasking abilities.
• Excellent customer service and conflict resolution skills.
• Knowledge of food and beverage pairings and menu development.
• Ability to analyze financial reports and make data-driven decisions.
• Effective marketing and promotional skills.
• Understanding of health and safety regulations.
• Strong leadership and team-building capabilities.