Restaurant General Manager

HealthCare Dynamics Gen. Trading Company W.L.L; Kuwait City; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading restaurant operator in Kuwait is seeking an experienced Restaurant General Manager to oversee operations and ensure exceptional guest satisfaction. The ideal candidate will have at least 10 years in hospitality management, excellent leadership skills, and a strong focus on financial performance and safety compliance. This full-time role demands a proactive approach to managing a team and maintaining restaurant standards.

Qualifications

• Minimum of 10 years of experience in restaurant management or similar role.
• Proven leadership and team management skills.
• Exceptional customer service skills with focus on guest satisfaction.

Responsibilities

• Lead daily operations of the restaurant for efficiency.
• Recruit, train, and develop restaurant staff.
• Monitor financial performance and implement cost-control measures.
• Maintain a safe and compliant work environment.

Skills

Leadership and team management

Customer service excellence

Budgeting and financial management

Conflict resolution

Communication skills

Job description

Job Summary

We are seeking a highly skilled and experienced Restaurant General Manager to oversee our establishment in Kuwait. This full-time position requires a candidate with at least 10 years of experience in the hospitality industry. The successful candidate will be responsible for ensuring efficient restaurant operations, leading a dedicated team, and providing exceptional customer service to enhance guest satisfaction. The Restaurant General Manager will play a vital role in maintaining a positive dining atmosphere while meeting financial goals and upholding safety and compliance standards.

Key Responsibilities / Duties

Lead and manage daily operations of the restaurant to ensure efficiency and high standards of service.

Recruit, train, and develop staff to create a cohesive and skilled team.

Monitor financial performance, including budgeting, forecasting, and implementing cost-control measures.

Maintain a safe and compliant work environment, adhering to health and safety regulations.

Resolve conflicts or guest complaints promptly to ensure customer satisfaction.

Oversee inventory management, including ordering, stocking, and minimizing waste.

Implement marketing strategies to promote the restaurant and attract new customers.

Conduct regular inspections of the restaurant to maintain cleanliness, quality, and safety standards.

Required Skills & Qualifications

Minimum of 10 years of experience in restaurant management or a similar role within the hospitality industry.

Proven leadership and team management skills.

Exceptional customer service skills with a focus on guest satisfaction.

Good budgeting and financial management abilities.

Effective conflict resolution and crisis management skills.

Knowledge of safety compliance regulations within the restaurant industry.

Excellent communication and interpersonal skills.