Remote Night-Shift Fraud Analyst

Capitex; Kuwait; À distance; KWD 10 000 - 13 000; Plein temps

Avantages offerts par ce poste

Laptop provided

Résumé du poste

Capitex is seeking four L1 Fraud Analysts to join a Kuwaiti bank's overnight fraud operations team for a fixed two-month term. The role is fully remote and aligned with Kuwait time (night shift). An extension is possible but not guaranteed, and should not be assumed.

You will monitor real-time alerts, triage activity, document outcomes, and hand over cleanly at shift end to ensure 24/7 continuity. Laptop provided.

Qualifications

• 1-3 years in fraud operations, transaction monitoring, disputes/chargebacks or a similar alert-driven banking environment.
• Experience working an alert queue on a fraud or transaction monitoring system (any major platform).
• Clear written English for case notes and escalation handovers.

Responsabilités

• Monitor and triage real-time fraud alerts during night shifts (Kuwait time).
• Dispositon alerts as genuine, fraud or refer, per playbooks and SLA.
• Escalate complex/high-value cases to L2 with complete handover.
• Maintain accurate case records and hand over at shift end to ensure continuity.

Connaissances

Fraud operations

Transaction monitoring

Alert management

Outils

Fraud monitoring system

Description du poste

Capitex is seeking four L1 Fraud Analysts to join a Kuwaiti bank's overnight fraud operations team for a fixed two-month term. The role is fully remote and aligned with Kuwait time (night shift). An extension is possible but not guaranteed, and should not be assumed.

You will monitor real-time alerts, triage activity, document outcomes, and hand over cleanly at shift end to ensure 24/7 continuity. Laptop provided.