Receptionist

confidential; Kuwait City; On-site; KWD 6,000 - 8,000; Full time

Job summary

A leading company in customer service located in Kuwait City is looking for a Receptionist & Office Support Coordinator. The successful candidate will manage front office operations, support administrative tasks, and supervise drivers and office support staff. The role demands strong organizational abilities, professionalism, and effective communication skills. Experience in office administration or supervisory roles is preferred.

Qualifications

• 2–4 years of experience in front desk, administrative, or office support roles.
• Strong organizational and coordination abilities.
• Professional appearance and courteous demeanor.

Responsibilities

• Welcome and assist visitors professionally.
• Coordinate incoming and outgoing mail and deliveries.
• Assign duties and schedules for drivers and support staff.

Skills

Organizational skills

Multitasking abilities

Communication skills

Interpersonal skills

Attention to detail

Education

Diploma or Bachelor’s degree in Business Administration

Job description

Overview

The Receptionist & Office Support Coordinator serves as the first point of contact for visitors and callers, ensuring a professional and welcoming front-desk experience. This role also oversees the daily performance and scheduling of drivers and office support staff, including the refreshment/office service team, to ensure smooth and efficient office operations.

Key Duties & Responsibilities

Front Office Management

• Welcome and assist visitors, providing a professional and courteous experience.
• Answer, screen, and direct incoming calls and emails promptly and professionally.
• Maintain reception area cleanliness, organization, and stock of supplies.
• Coordinate incoming and outgoing mail, couriers, and deliveries.

Administrative Support

• Support office management tasks, including booking meeting rooms, coordinating appointments, and assisting with office events.
• Maintain visitor logs, access cards, and office security protocols.
• Assist in procurement and monitoring of office supplies to ensure adequate stock levels.

Staff Supervision – Drivers & Office Support Team

• Assign daily duties, schedules, and routes for drivers to ensure efficient office transportation support.
• Monitor driver compliance with safety procedures, vehicle maintenance, and company policies.
• Supervise office support staff (refreshments, pantry, or kitchen services) to maintain high standards in meeting rooms and common areas.
• Conduct regular check-ins to ensure service quality and adherence to duties.
• Manage leave requests, shift planning, and basic performance tracking for drivers and support staff.

Other Responsibilities

• Escalate maintenance or facilities issues to the relevant department.
• Provide general administrative assistance to senior management, including the COO.
• Uphold a professional company image at all times.

Qualifications & Experience

• Diploma or Bachelor’s degree in Business Administration, Office Management, or a related field (preferred)
• 2–4 years of experience in front desk, administrative, or office support roles
• Previous experience supervising support staff (drivers, pantry, housekeeping) is an advantage
• Strong organizational, coordination, and multitasking abilities
• Professional appearance, courteous demeanor, and proactive attitude
• Strong administrative and organizational skills
• Excellent verbal and written communication skills
• Interpersonal skills and professionalism
• Time and task management, with attention to detail
• Discretion and confidentiality
• Flexibility and ability to collaborate effectively with a team