Presales Engineer, Dell

Job Overview

The Presales Engineer is responsible for identifying and matching technology opportunities with a customer’s business issues and objectives, as well as channel partner training & enablement. Having wide-ranging field sales engineering experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways.

Duties & Responsibilities

• Providing presales technical support of the sales process across the Products and Solutions.
• Cooperating with the sales teams in assessing potential application of the products to meet customer’s business needs.
• Conducting product demonstrations and technical presentations remotely, at customer locations or other suitable facilities on the products value proposition.
• Building complex, multi-product proof of concept solutions for customer evaluations as part of a sales engagement process.
• Leveraging product knowledge to provide technical expertise to internal sales teams, partners and end users.
• Developing customer requirements that map solutions, assisting with overcoming technical and competitive objections, and accelerating technical evaluation component of sales cycle to close deals.
• Leveraging the consultative sales process to prospective users to determine product capability assessment and validation as it applies to the technical sales process.
• Working on issues that impact design/ selling success or addressing future concepts, products, or technologies.
• Creating formal networks with key decision makers in assigned accounts.
• Serving as an external spokesperson and evangelist for the brand’s vision and associated technologies.
• Advising and delivering appropriate partner training & enablement sessions for Partners.
• Maintaining skills and certifications relevant to the brand and the professional development.
• Staying current with the brand’s new & competitive technologies.

Skills & Qualifications

• University degree in Computer Science or related Engineering subject.
• Minimum 2 years proven experience as Pre-Sales Engineer.
• Good communication skills in English (verbal & written).
• Excellent presentation and demonstration skills and in workshop driven sessions.
• Proven self-starter with the ability to multitask and to set priorities under pressure.
• Client-focused attitude and a team player.