People Experience Manager

HealthCare Dynamics Gen. Trading Company W.L.L; Kuwait City; On-site; KWD 60,000 - 100,000; Full time

Job summary

An established industry player is on the lookout for a dynamic People Experience Manager to enhance workplace culture and employee engagement. This pivotal role involves leading talent management, performance development, and employee relations initiatives, ensuring a positive and inclusive environment. With a focus on strategic HR projects and compliance with labor laws, the ideal candidate will bring over 12 years of HR experience, strong analytical skills, and a passion for fostering a thriving workplace culture. This opportunity promises to make a significant impact on the organization and its employees.

Qualifications

• 12+ years of HR experience, focusing on talent and performance management.
• Strong understanding of compensation practices and labor laws.

Responsibilities

• Lead talent management and performance development initiatives.
• Design employee engagement strategies and conduct surveys.

Skills

Talent Management

Performance Management

Employee Engagement

Data Analytics

Conflict Resolution

Project Management

Communication Skills

Education

Bachelor's degree in Human Resources

Master's degree or HR certification

Job description

Jazeera Airways is seeking a dynamic and people-focused People Experience Manager to play a pivotal role in shaping a workplace culture that is inclusive, engaging, and aligned with our organizational values. In this role, the incumbent will lead people-centric programs and initiatives that enhance the overall employee experience across every stage of the employee lifecycle.

Responsibilities and duties:

1. Talent Management & Performance Development

• Support the implementation and oversight of performance management processes, ensuring consistency and effectiveness in goal setting, mid-year, and year-end evaluations.
• Guide managers and employees on using the performance management system effectively—facilitating goal setting, feedback, and development planning.
• Utilize performance data analytics to identify trends, productivity gaps, and opportunities for improvement.
• Partner with department heads on career development initiatives, focusing on identifying and nurturing high-potential talent.

2. Employee Engagement & Retention

• Design and lead employee engagement strategies, campaigns, and events aimed at enhancing morale and organizational commitment.
• Conduct regular engagement surveys, analyze results, and drive action plans in collaboration with business leaders.
• Conduct thorough exit interviews, analyze turnover trends, and recommend retention strategies.

3. Employee Relations & Investigations

• Lead employee relations efforts, including handling grievances, conducting disciplinary meetings, investigations, and conflict resolution.
• Ensure fair and consistent application of company policies while maintaining a positive and legally compliant workplace environment.

4. Talent Mapping & Succession Planning

• Design and manage the succession planning process and talent review framework.
• Collaborate with leadership to identify critical roles and develop succession pipelines.
• Maintain talent dashboards and support development plans for key talent.

5. Assessment Centre Implementation

• Oversee the planning and execution of assessment centers for internal promotions, leadership identification, and capability assessment.
• Partner with assessors, analyze results, and align outcomes with development and career plans.

6. Compensation, Rewards & Benefits

• Assist in the development, review, and management of competitive compensation structures and employee benefits programs.
• Conduct market benchmarking and compensation surveys to ensure external competitiveness and internal equity.
• Provide insights and recommendations on pay structures, incentives, and rewards in alignment with business strategy and market standards.

7. Labor Law & Regulatory Compliance

• Ensure compliance with local labor laws and employment regulations.
• Serve as the company’s point of contact for labor inspections and provide guidance to leadership on legal employment practices.
• Maintain up-to-date knowledge of changes in labor legislation and their impact on company policies.

8. Business Partnering

• Act as a strategic HR advisor to assigned business units, translating business priorities into effective HR solutions.
• Work closely with business leaders to support workforce planning, team performance, and culture shaping initiatives.

9. Strategic HR Projects

• Lead key HR initiatives such as Talent Mapping, Assessment Centre, diversity and inclusion programs, and Employer Value Proposition (EVP) development.
• Drive innovation and continuous improvement in HR services and programs.

Requirements and Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree or HR certification (e.g., PHRI, SPHRI, CIPD, SHRM-CP) preferred
• Minimum 12 years of experience in HR, with a focus on talent management, performance management, and/or compensation and rewards and atleast 5 years in a team-lead role in the above areas preferably in a commercial airlines.
• Strong understanding of talent management principles, performance evaluation processes, and compensation practices.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to interpret data and make data-driven recommendations.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.