Operations Support Executive - On l Kuwait | Avenues mall

Seddiqi Holding; Kuwait City; On-site; KWD 3,000 - 15,000; Full time

Job summary

A leading retail company in Kuwait City seeks a retail operations specialist to manage stock and support operational efficiency. The role involves ensuring inventory accuracy and assisting in daily operational tasks. The ideal candidate has 2-3 years of retail experience, strong communication skills, and the ability to work with inventory systems. This position offers a dynamic work environment and opportunities for growth.

Qualifications

• 2–3 years of retail operations or stock management experience preferred.
• Ability to work with inventory or ERP systems that use RFID.
• Effective communication and collaboration skills.

Responsibilities

• Support inbound deliveries and BOH organization.
• Ensure stock transfers and cycle counts accuracy.
• Assist in maintaining a clean and organized back-of-house.

Skills

Retail operations experience

Strong communication skills

Initiative and learning ability

Attention to detail

Problem-solving mindset

Tools

ERP systems

Cegid

SAP Retail

Salesforce

Job description

Your Team

As you might expect from a young consumer brand, the On store is a fast-paced place to be. Together with your store team and leadership as well as the global DTC Retail team, you will help to revolutionize conventional retail business and deliver the WOW to our customers on a daily basis. More about on store teams in this video Meet The Retail Store Team

Your Mission

• Support inbound deliveries, BOH organization, and replenishment in line with procedures.
• Ensure accuracy of stock transfers, Return To Vendors (RTVs), and cycle counts.
• Support Stock Controller in maintaining a clean, well-organized back-of-house to enable efficiency on the sales floor.
• Support in verifying that scanned data matches’ physical inventory.
• Handle daily operational administration including invoices, delivery notes, and reconciliation.
• Act as first-level support for POS and store systems (Cegid, SAP Retail, Salesforce).
• Support cash handling, daily reports, and compliance documentation.
• Step in on the sales floor when required to assist the team in delivering exceptional service.
• Ensure compliance with health, safety, and operational standards.
• Ensure digital and physical stock records are aligned across ERP/POS systems.
• Support in monitoring tagged items to reduce theft and improve shrinkage control.
• Provide first-level troubleshooting and support testing of retail technology solutions.
• Support Stock Controller in verifying shipments automatically as they arrive or leave the store.
• Support to ensure RFID systems are integrated with POS and inventory management platforms.
• Train team members in BOH systems and standard operating procedures.
• Diagnosing issues with RFID readers or tag misreads.
• Process invoicing procedures accurately and prepare operational reports.
• Ensure documentation archive and storage is properly maintained.
• Escalate discrepancies or risks to Store or Deputy Store Manager promptly.
• Other duties as needed

Your story

• 2–3 years of retail operations or stock management experience (sportswear, fashion, or lifestyle preferred).
• Strong communication and interpersonal skills.
• Ability to take initiative, learn quickly, and work both independently and as part of a team
• Eye for maintaining outstanding store condition and visual merchandising standards.
• Analytical mindset with a strong attention to detail.
• Ability to work with inventory or ERP systems that use RFID.
• Effective communication and collaboration skills, with the ability to work cross-functionally between finance, IT, and business teams.
• Proactive problem solver with a continuous improvement mindset.

Thank you for applying.

NOTE — Only shortlisted applicants will be contacted. Thank you for your interest in joining our team.