We are looking for a Learning & Development Manager for our Regional office to execute and drive Trafalgar Luxury Group’s HR strategy for Kuwait in line with reporting to the HR Director.
The Learning and Development Manager is responsible for designing, implementing, and continuously improving learning strategies and programs that build individual, team, and organizational capabilities. This role ensures learning solutions are aligned with business goals, fosters a culture of continuous development, leverages innovative technologies and methodologies, and supports employee growth to drive high performance and future readiness across Trafalgar Luxury Group.
Responsibilities
- Provides a focused sense of direction to the department employees and management
- Establish and carry out the departmental goals, policies, and procedures
- Manage general activities related to providing the departmental services
- Consult with other executives, staff, and team members about general operations
- Direct and manage, the departmental financial and budgetary activities
- Identify areas of raising efficiency and effectiveness and to improve performance, policies, and programs
- Monitor control and approve capital and non-capital expenditures and audit effectiveness.
- Endeavor to develop and succeed in maintaining an appropriate company image that strives towards excellence in satisfying customers
- Develop quantified M.B.O. plans for the direct subordinates and ensure that the process propagates through all levels
- To maintain viable and healthy relations with strategic accounts, business partners, official entities, and government bodies
- Perform other related duties as directed by the immediate superior.
- Create and execute learning strategies and programs
- Evaluate individual and organizational development needs
- Design and coordinate a training program based on organizational and employee needs
- Develop training resources, which may involve preparing notes and visual displays from researched information or their own knowledge
- Conduct training courses, which may involve demonstrating equipment, operating video recorders and cameras and leading group discussions or role-playing activities, or employ experts to do so
- Obtain information on work-related external courses, prepare reports on their suitability, and make recommendations on staff attendance at training courses
- Provide career development programs for existing staff and induction, onboarding, and orientation sessions for new employees
- Coordinate work experience programs with official entities or personnel
- Identifying training and development needs within an organization through job analysis, appraisal schemes and regular consultation with business managers
- Assess the return on investment of any training or development program
- Develop effective induction programs
- Track budgets and negotiate contracts
- Hire and oversee training and L&D Specialists
Qualifications
- College or University Graduate (preferable higher level of education MBA, etc....)
- Possessing professional certifications related to training
- Preferable if certified (CIPD, SHRM, PHRi)
- Professional experience five (5) to eight (8) years’ experience gained through increasingly responsible management positions within HR Training, and L&D.
- Five (5) years’ experience in similar position.
- Proficiency in MS Office packages such as Word and Excel, PowerPoint Presentation; e-mail communication; feasibility studies preparation; L&D presentations; proficient in LMS.
- Knowledge of related training assessment and formulation programs.
- Knowledge of computerized information systems used in human resources applications.
- Work requires professional written and verbal communication and interpersonal skills.
- Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects.
- Proficiency in English languages mandatory, Arabic proficiency preferable.
- Proven coaching, communication, and leadership skills, setting an example of excellence.
- Expertise in change management, capable of navigating complex and ambiguous situations.
- Physically and mentally fit for the job