Learning and Development Specialist

Jazeera Airways; Kuwait; On-site; KWD 15,000 - 30,000; Full time

Job description

Software Developer

Jazeera Airways is seeking a skilled and experienced Software Developer with expertise in .NET development to join our dynamic team. As a Software Developer, you will be responsible for designing, coding, testing, and maintaining software applications using the .NET framework. Your primary focus will be on developing efficient and scalable solutions that meet the requirements.

The ideal candidate should have a solid understanding of software development principles, excellent problem-solving skills, and a passion for creating high-quality software.

Responsibilities and Duties:

• Design, develop, test, and maintain software applications using .NET technologies, including C#, .NET Core, ASP.NET and SQL Server.
• Write clean, efficient, and maintainable code following best practices and coding standards.
• Participate in the full software development life cycle, including requirements analysis, design, implementation, testing, deployment, and maintenance.
• Troubleshoot and debug software issues to ensure smooth system performance and user satisfaction.
• Collaborate with team members to review code, provide constructive feedback, and ensure code quality through code reviews.
• Stay updated with the latest industry trends, technologies, and best practices related to .NET development.

Requirements and Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or equivalent.
• Minimum 2 Years of IT experience (preferably from Airline Industry)
• In-depth knowledge of the .NET framework, including C#, .NET Core, ASP.NET and SQL Server.
• Strong understanding of OpenAPI (Swagger) specifications and experience in building and consuming RESTful APIs.
• Proficiency in front-end web development technologies, such as HTML, CSS, and JavaScript.
• Familiarity with software development tools and frameworks, such as Visual Studio, Git, and Entity Framework.
• Experience with database design and development using SQL Server or other relational databases.
• Strong problem-solving and analytical skills, with the ability to quickly understand complex systems and troubleshoot issues.
• Excellent written and verbal communication skills, with the ability to effectively collaborate with cross-functional teams.
• Solid understanding of software development principles, methodologies, and best practices.
• Relevant certifications, such as Microsoft Certified: Azure Developer Associate or Microsoft Certified: .NET Developer, are advantageous.

Learning and Development Specialist

Learning and Development Specialist is responsible towards delivering engaging training programs and manage off-job learning activities that build employee capabilities that align with Jazeera Airways talent strategy, and support a strong learning culture across the airline.

Responsibilities and Duties:

• Deliver classroom and virtual training sessions across functional, behavioral, and service-related areas according to 6-months Learning & Development Strategy.
• Manage the full cycle of off-job training programs, including nominations, logistics, scheduling, and post-program evaluation.
• Ensure all training delivery meets regulatory requirements, company standards, and organizational cultural fit.
• Partner with internal stakeholders to identify current/future training needs, and recommend suitable developmental activities.
• Support the design and delivery of training materials, facilitator guides, and participant resources.
• Conduct post-training follow-up to measure learning transfer and gather feedback.
• Maintain accurate records, in Mena-Itech, of delivered training for compliance and audit purposes.
• Coach and support employees in their development journeys through workshops and one-on-one sessions.
• Act as an ambassador of the L&D department, promoting a learning culture across the airline.
• Continuously update knowledge of best practices in facilitation, adult learning, and training delivery.

Requirements and Qualifications:

• Bachelor’s degree in HR, Education, Business, or related field.
• 3 to 5 years’ experience in training delivery, ideally in aviation, hospitality, or service industries.
• Proven ability to facilitate interactive workshops and training for diverse groups.
• Strong organizational skills to manage multiple training programs simultaneously.
• Excellent communication and presentation skills in English (Arabic is an advantage).
• Professional certification in Training/Facilitation (e.g., CIPD, ASTD, Kirkpatrick, ICAO/IATA certifications) preferred.

Technical Store Manager

Jazeera Airways is looking for a Technical Store Manager who will be responsible for overseeing all Material & Tool Stores functions to support aircraft maintenance operations. This role ensures the availability, tracking, preservation, and distribution of materials and tools while maintaining strict compliance with aviation regulations, safety standards, and company procedures. The Technical Store Manager will also lead the Stores team, optimize inventory management, and ensure efficient coordination with Maintenance, Planning, and Supply Chain functions.

Responsibilities and Duties:

• Manage and control all Technical & Tool Stores activities in line with regulatory and company requirements.
• Ensure compliance with health, safety, and fire regulations across all Stores operations.
• Lead perpetual stocktaking, audits, and reconciliation processes to maintain accurate inventory.
• Oversee the receipt, storage, preservation, issuance, and dispatch of aircraft materials and tools.
• Develop, update, and implement Stores procedures in coordination with Maintenance and Supply Chain Management.
• Ensure all tools and equipment are serviceable, calibrated, and compliant with KCSR standards.
• Provide immediate support during Aircraft on Ground (AOG) situations.
• Monitor and control the movement of components with internal shops and external suppliers.
• Manage bonded, quarantined, and surplus material in compliance with customs and company requirements.
• Administer loan/borrow programs and ensure proper accountability of spare parts.
• Lead, supervise, train Stores staff, and ensuring workforce efficiency.
• Optimize storage space and material handling techniques to improve operational effectiveness.
• Maintain expert knowledge of AMOS and other inventory management systems to support efficient operations.
• Submit Safety and Compliance Reports and take corrective actions when necessary.

Requirements and Qualifications:

• Degree in Engineering, Supply Chain Management and Logistics.
• Minimum 10 years of experience in Materials, Procurement, or Warehouse Management in aviation.
• Advanced understanding of stock management, preservation, and issuance processes.
• Proficiency in aviation inventory systems (preferably AMOS).
• Good communication and negotiation skills.
• High integrity, responsibility, and problem-solving skills.

Licensed Aircraft Engineer B2

Jazeera Airways is looking for Licensed Aircraft Engineer B2 who would be responsible to exercise the license/approval in accordance with the accomplishment of scheduled, unscheduled maintenance and rectification of defects. He/ she will ensure the accomplished maintenance was in line with the required standards and the operating program is achieved in an efficient and safe manner. He/ She will ensure the recording and issuance of Certificates of Release of the accomplished service in accordance with the defined procedures and legislation.

Responsibilities and Duties:

• Perform routine/ non routine Aircraft maintenance tasks as per his authorization scope issued by the company including but not limited to trouble shooting, components removal/ installation, servicing, systems& structural assessment/ repair, AD’s/ SB’s review &compliance etc.
• Advice Shift Leader / Maintenance Manager of any defects found or suspected on aircraft, engines or accessory that may compromise safety and raise the related document to Compliance Monitoring Department.
• Ensure documentation and its certification is completed in a timely manner and to the defined procedures to meet Company requirements.
• Ensure that replacement parts and components are of an approved type, correctly certified and released and are physically inspected prior to fitment to aircraft or component. Ensure that removed components are correctly handled, labelled, blanked, and packed as per ESDS requirements etc.
• Review Technical log sheets, work packs and other relevant information for evidence of repetitive defects or non-positive maintenance actions following reported defects or rectification and ensure positive defect action has been implemented in a timely manner.
• Support J9 MCC and give technical advice to the crew at base or remote location for rapid recovery of aircraft into service and keeping Management updated.
• Lead the check and any special inspection by ensuring that required tooling and spares are made available and ensure that sufficient resources are available to accomplish that.
• Coordinate with the various other workshops to ensure that all the maintenance is accomplished in timely and acceptable manner.
• Ensure that individual Aircraft Licenses and Authorizations remain valid at all times and report to Compliance Monitoring Department for renewal.
• Carry out flying duties and AOG recovery as per requirement.

Requirements and Qualifications:

• Diploma in Aircraft Maintenance Engineering or equivalent.
• Kuwait DGCA/ UAE GCAA/ EASA/ UK License endorsed with Airbus 320 family with CFM 56B and/or LEAP 1A engines.
• Minimum 2 years of certifying experience on A320 family as B2 Engineer using the privileges of any of the above-mentioned license held by Licensed Aircraft Engineer in the last three years.
• Ability to read, interpret & follow aircraft related maintenance manuals/ Regulations/ Procedures clearly.
• Time management, team-work, leadership and problem solving skills.
• Excellent communications skills especially in English.

Network Administrator

Jazeera Airways is seeking a skilled and experienced Network Administer who will be responsible for all aspects of network administration including servers, desktop systems, security systems, communications, hardware/software and office systems.

Responsibilities and Duties:

• Responsible for Jazeera Airways enterprise network and system monitoring, management, maintenance and configuration.
• Network administration (including backup, security management, user account management, email systems including e-mail, web server, internet access, office systems and applications support).
• Supports server, network and desktop hardware, software and applications.
• Performs technology needs analysis.
• Rolls out hardware and software to ensure optimal deployment of resources.
• Plans, implements, and supports the network and computing infrastructure plan.
• Manages small to medium sized projects according budgets and schedules.
• Supports Remote station offices for any IT related problems
• Supports VPNs and Call center to run with maximum uptime service level agreement
• Supports any other software/hardware platform for business
• Management of Airline proprietary application servers. (Hermes,Airman,Geneva,EFB,Airfase,ARM, flight planning etc.)
• Call center PBX and office PBX – monitor and management & vendor coordination.
• KIOSK and check-in / Ticket desk system support
• Any additional IT and Commercial systems department related business work not specifically mentioned in addition to above as necessitated by overall business objectives and requirements of the organization

Requirements and Qualifications:

• Bachelor’s degree or Diploma in Computer Science or equivalent.
• CCNA certification and MCP Certification.
• 3 years or more experience in System and Network administration.
• Demonstrated knowledge of Windows servers and desktop products, setting up remote access for users and PBX systems
• Ability to administer a 200+ node network including firewalls, VPN, networked printers and photocopiers, UPS, CCTV etc.
• Ability to provide application level suppor