Job Purpose:
The Key Account Manager – Corporate Sales (B2B) is responsible for managing and developing relationships with high-value corporate clients. This role involves identifying client needs, providing tailored solutions, and ensuring long-term client satisfaction and retention to drive revenue growth.
Key Responsibilities:
Account Management:
- Build and maintain strong, long-term relationships with key corporate clients.
- Act as the primary point of contact for assigned accounts.
- Conduct regular account reviews and strategic planning with clients.
Sales & Business Development:
- Identify opportunities to grow existing accounts and develop new B2B clients.
- Prepare and deliver compelling sales presentations and proposals.
- Negotiate contracts and close agreements to maximize revenue.
Client Solutions:
- Understand each client’s business needs and challenges to offer relevant solutions.
- Coordinate with internal departments (e.g., Logistics , services , operations, finance) to deliver client-specific services.
Revenue & Performance:
- Meet or exceed sales targets and KPIs (e.g., revenue, client retention, upselling).
- Track and report on account metrics (pipeline, forecasts, conversion rates).
Market Intelligence:
- Monitor market trends, competition, and client feedback to identify growth areas.
- Provide strategic input to improve offerings and customer experience.
Qualifications & Experience:
- Bachelor’s degree in Business Administration, Marketing, or a related field (MBA is a plus).
- Minimum of 5 years’ experience in corporate sales or key account management (B2B sector).
- Proven track record of meeting or exceeding sales targets in a corporate environment.
Skills & Competencies:
- Strong communication and interpersonal skills.
- Excellent negotiation and presentation skills.
- Strategic thinker with a solution-oriented mindset.
- Ability to work under pressure and manage multiple accounts simultaneously.
- Proficiency in CRM software (e.g., Salesforce, Zoho CRM) and MS Office.