Key Account Manager

Recooty; Sharq; On-site; KWD 15,000 - 30,000; Full time

Job summary

An established industry player is seeking a dynamic Key Account Manager to foster strong relationships with major clients. This role is crucial for understanding customer needs and providing tailored solutions that drive satisfaction and loyalty. You will be the key link between clients and internal teams, ensuring timely delivery of products and services while addressing any issues that arise. If you possess strong communication skills and a knack for problem-solving, this opportunity allows you to make a significant impact in a collaborative environment. Join a forward-thinking company and help shape the future of client relations.

Qualifications

• Proven experience as a key account manager with strong sales skills.
• Excellent communication and interpersonal skills for relationship building.

Responsibilities

• Develop trust relationships with major clients to ensure loyalty.
• Resolve customer issues and maintain trust while generating new sales.

Skills

Key Account Management

Sales Solutions

Communication Skills

Interpersonal Skills

Organizational Skills

Problem-Solving

Negotiation

Valid Kuwaiti License

Job description

Job Responsibilities:

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Job Skills:

• Proven experience as a key account manager.
• Experience in sales and providing solutions based on customer needs.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Excellent organizational skills.
• Ability in problem-solving and negotiation.
• Valid Kuwaiti License.
• Male/Female.