IT Support/Administrator

Applied Behavior Center of Kuwait; Salmiya; On-site; KWD 15,000 - 30,000; Full time

Job summary

A local IT support organization in Kuwait is seeking an IT Technical Support specialist to monitor and maintain their computer systems and networks. The role involves configuring hardware and software, troubleshooting issues, providing training, and onboarding new employees. Ideal candidates should have a background in Computer Science or IT and possess strong problem-solving and communication skills. This position offers exposure to a variety of IT tasks and support across the company.

Qualifications

• 1-4 years of experience in desktop support, server support, network support, or security is desired but not required.

Responsibilities

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
• Monitoring and maintaining computer systems and networks.
• Responding in a timely manner to service issues and requests.
• Providing technical support across the company.
• Setting up accounts for new users and eliminating access for those who leave the company.
• Administrating all IT related matters.
• Assisting in repairing and replacing equipment as necessary.
• Training employees on using internal IT tools.
• Onboarding employees to use internal IT tools.
• Testing new technology.

Skills

Technical support

Problem-solving

Communication

Education

Graduate of Computer Science/Information Technology or related course

Job description

Minimum Qualifications

• Graduate of Computer Science/Information Technology or any related course
• 1-4 years of experience in either desktop support, server support, network support, or security is desired but not required.

IT technical support will monitor and maintain the computer systems and networks of the organization. You will be installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person.

Responsibilities

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users and eliminating access to users who leave the company
• Administrate all IT related matters including renewal of licenses, maintenance of hosting, and data back up
• Assisting in repairing and replacing equipment as necessary
• Training employees on how to use internal IT tools
• Onboarding employees to use internal IT tools
• Testing new technology