Hiring Quality audit For Hospitality

Caesars Recruit BLVD; Kuwait; On-site; KWD 15,000 - 30,000; Full time

Job description

Responsibilities

• Conduct quality assurance consultative visits to meet the unique expectations and program requirements of the assigned client.
• Solution Advisor will be well versed on the assigned clients specific examination requirements, details to execute the customer experience program, client culture/nomenclature, client resources and the methods and procedures designed by the business.
• Develop and produce accurate and consistent consultations both verbally and through written reports in English.
• Exercise high level of judgment in evaluating the clients business operations and service at an individual property level for multiple brands within varying service segment tiers, identifying areas of improvement and determining how to best communicate findings and recommendations directly to the client.