Hire Desk Controller

Aggreko Middle East; Kuwait; On-site; KWD 15,000 - 30,000; Full time

Job summary

A leading supplier of rental solutions in Kuwait is seeking an Operations Coordinator to manage customer enquiries, maintain inventory, and ensure compliance with safety policies. The ideal candidate should have a college degree in Administration, at least 3 years of relevant experience, and be willing to travel. This depot-based role involves light physical effort and supports the area manager in various administrative tasks.

Qualifications

• Minimum 3 years of experience in a related field.
• Availability to travel as required.
• Depot-based role requiring light physical effort.

Responsibilities

• Complete Rental Agreements with all necessary information and documentation.
• Handle customer enquiries effectively and maintain logs.
• Purchase materials and services from suppliers.
• Compile weekly Flash Revenue Reports for the business analyst.
• Control and maintain depot documents as per policies and procedures.
• Submit inventory verifications.
• Update outstanding distribution orders in the ERP system.
• Manage credit with cash hires to prevent bad debts.
• Assist agent staff with debt collection.
• Support the area manager with administrative duties.
• Ensure compliance with Health, Safety & Environmental policies.

Skills

Customer service

Inventory management

Document control

Education

College Degree in Administration or relevant qualifications

Job description

• Ensure that Rental Agreements are completed with all information & required documentations.
• Handle customer enquiries in an effective and efficient way and maintain updated log.
• Purchase materials and services as requested from third-party suppliers, such as transport, fuel, etc., and ensure completion of LPOs.
• Compile weekly Flash Revenue Reports and submit to the business analyst.
• Ensure depot documents are controlled, updated, and maintained in line with Aggreko policies & procedures.
• Compile and submit inventory verifications.
• Update outstanding distribution orders in the ERP system.
• Manage available ‘credit’ with cash hires to prevent bad debts and follow up on credit customer approvals by the agent.
• Assist agent staff with debt collection when required.
• Support the area manager with admin and office coordination duties.
• Commit to and participate in Aggreko Orange Excellence.
• Ensure compliance with Aggreko Health, Safety & Environmental policies, operating procedures, and local legislation, including audits.
• Perform other duties related to effective operations and service as requested.

• College Degree in Administration or relevant qualifications.
• Minimum 3 years of experience in a related field.
• Availability to travel as required.
• Depot-based role requiring light physical effort.

About The Company

Aggreko is the world’s leading supplier of temporary power and temperature control rental solutions. We have been serving customers in the Middle East for over twenty years, operating throughout the GCC. Aggreko Middle East continues to grow by providing innovative power and chilling solutions and by recruiting passionate, dedicated employees committed to teamwork, customer service, and product quality.

At Aggreko, confidence drives our mindset, our reputation, and our business practices.