Guest Services Assistant - Talise Spa - Jumeirah Messilah Beach

Jumeirah; Kuwait; On-site; KWD 3,000 - 15,000; Full time

Job summary

A luxury beachfront resort in Kuwait is seeking a Guest Service Assistant to provide exceptional service at Talise Spa. Responsibilities include welcoming guests, managing reservations, and assisting with operations. The ideal candidate has at least one year of experience in guest service and knowledge of spa treatments. The role offers attractive benefits, including a tax-free salary, annual leave, accommodation, and life insurance.

Benefits

Attractive tax-free salary paid in Kuwaiti Dinar (KWD)

30 days of annual leave

Flight ticket

Provided accommodation

Comprehensive life insurance

Monthly service charge

Qualifications

• 1 year minimum experience in guest service.
• Ability to handle multiple tasks.
• Previous experience in a spa environment.
• Knowledge of treatments.

Responsibilities

• Provide courteous and professional service to guests.
• Handle telephone communication promptly and accurately.
• Schedule spa service reservations and coordinate staff.
• Assist with administrative tasks and daily operations.
• Report any guest complaints and stay informed about promotions.
• Maintain a professional appearance and practice good hygiene.

Job description

About The Job

An opportunity has arisen for a Guest Service Assistant to join Talise Spa in Jumeirah Messilah Beach. The main duties and responsibilities of this role are:

• Provide courteous and professional service at all times by welcoming guests, explaining, and promoting available facilities and services.
• Handle all telephone communication promptly, ensuring calls are answered within three rings using proper etiquette, and accurately manage guest messages and requests.
• Schedule spa service reservations, coordinate staff to ensure timely service, and direct guests to appropriate areas for their treatments.
• Assist with administrative tasks such as filing and inventory, support daily operations, and ensure smooth opening and closing procedures.
• Report any issues or guest complaints through logbooks or staff meetings and stay informed about all current spa and hotel promotions.
• Maintain a professional appearance by reporting to duty on time in the correct uniform, practicing good hygiene, and attending training and internal meetings.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Should have 1 year minimum experience in the same role.
• Able to handle multiple tasks.
• Previous experience working within guest service
• Previous experience within a spa environment
• Knowledge of treatments

About The Benefits

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This include

• Attractive tax-free salary paid in Kuwaiti Dinar (KWD)
• 30 days of annual leave
• flights ticket
• Provided accommodation
• Comprehensive life insurance
• Monthly service charge