Guest Experience Concierge

Residence Inn by Marriott; Kuwait; On-site; KWD 7,000 - 10,000; Full time

Job summary

Residence Inn by Marriott seeks a Guest Experience Expert to deliver a memorable stay for guests. You will assist with check-in and check-out, handle requests, and share highlights of the local area to enhance each guest's experience.

The role emphasizes safe, professional conduct, adherence to policies, and teamwork to ensure consistent service and guest satisfaction during long stays.

Qualifications

• High school diploma or GED required.
• No related work experience required.
• No supervisory experience required.

Responsibilities

• Assist guests with check-in and check-out as part of a seamless experience.
• Respond to guest requests and deliver services to enhance stays.
• Complete reports and share local area highlights with guests.
• Maintain professional appearance, confidentiality, and adherence to policies.

Skills

Guest service

Communication

Teamwork

Professionalism

Education

High school diploma or GED

Job description

Residence Inn by Marriott seeks a Guest Experience Expert to deliver a memorable stay for guests. You will assist with check-in and check-out, handle requests, and share highlights of the local area to enhance each guest's experience.

The role emphasizes safe, professional conduct, adherence to policies, and teamwork to ensure consistent service and guest satisfaction during long stays.