Government Relations Officer

Radisson Hotel Group; al-Ahmadi; On-site; KWD 14,000 - 21,000; Full time

Benefits offered by this job

Hotel stay discounts

Friends & Family discounts

F&B discounts

Job summary

Radisson Hotel Group's Park Inn by Radisson in Kuwait is seeking a Government Relations Officer to manage government transactions, documentation, visas, residency permits, licenses and approvals.

You will build strong relationships with Kuwaiti authorities, coordinate with HR, monitor expiry dates and ensure timely renewals while respecting confidentiality and leveraging your knowledge of local procedures.

Qualifications

• Fluent in Arabic and proficient in English, able to communicate with government authorities effectively.
• Experience as Government Relations Officer, preferably in hospitality within Kuwait.
• Strong organizational skills and attention to detail to manage sensitive documentation.

Responsibilities

• Process and renew residency permits for team members.
• Issue and renew Civil ID cards and hotel licenses.
• Coordinate medical examinations and health cards for staff.
• Arrange attestation and translation of new joiners' documents.
• Handle work visas and commercial visit visas.
• Build relationships with government authorities and monitor application progress.

Skills

Arabic fluency

English proficiency

Communication skills

Relationship building

Attention to detail

Tools

Microsoft Office

Government portals

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

We are currently seeking a Government Relations Officer to join our vibrant team. At Park Inn by Radisson (Kuwait), we look beyond the resume, we seek individuals with character, skills, talents, and a passion for creating memorable experiences.

As a Government Relations Officer, you will support the hotel and our team members by handling government transactions, maintaining accurate documentation, and ensuring the timely processing of visas, residency permits, licenses, and approvals.

Key Responsibilities

• Process and renew team members’ residency permits.
• Issue and renew Civil ID cards.
• Process and renew hotel licenses.
• Coordinate team members’ medical examinations.
• Process and renew health cards for food handlers.
• Arrange the attestation and translation of new joiners’ documents.
• Process work visas and commercial visit visas.
• Coordinate with the owner to obtain signatures on required documents.
• Handle social security payments and related documentation.
• Handle administrative work related to government procedures.
• Maintain accurate records and monitor document expiry dates to ensure timely renewals.
• Build effective working relationships with government authorities and keep HR and management informed of application progress and procedural updates.

Qualifications

• Previous experience as a Government Relations Officer, preferably in the hospitality industry in Kuwait.
• Good knowledge of Kuwait government procedures related to residency, visas, work permits, and hotel licenses.
• Fluency in Arabic and working proficiency in English.
• Strong communication skills and the ability to build effective relationships with government authorities.
• Good organizational skills, attention to detail, and the ability to meet deadlines.
• Ability to handle confidential information professionally.
• Proficiency in Microsoft Office and government online portals.
• A valid Kuwait driving license.

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy Benefits

up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide

Guaranteed minimum of 30% off for your Friends & Family

Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.