GFEBS On-site Support SME

HealthCare Dynamics Gen. Trading Company W.L.L; Kuwait City; On-site; USD 60,000 - 85,000; Full time

Job summary

A leading company in Kuwait is seeking a GFEBS On-site Support SME to assist DoD users with the GFEBS system. The role involves troubleshooting and resolving issues, requiring a bachelor's degree and substantial experience in the information systems field. This position promises a dynamic work environment with significant responsibilities in the GFEBS domain, alongside competitive benefits.

Benefits

Health, Dental, and Vision Insurance

Flexible Spending Accounts

Life and Disability Insurance

401(k)

Paid Time Off

Paid Holidays

Employee Assistance Program

Pet Insurance

Qualifications

• 4 years of experience with GFEBS; 1 year as SME/help-desk.
• Must have Secret security clearance.
• Strong verbal and written communication skills required.

Responsibilities

• Support DoD users of the GFEBS system in Kuwait.
• Identify issues and troubleshoot/resolve system problems.
• Ensure readiness to support the mission with all necessary GFEBS roles.

Skills

Communication

Problem Solving

Technical Proficiency

Education

Bachelor's Degree

Relevant Experience

Tools

Microsoft Office

GFEBS

Job description

Quattro Consulting, an operating firm of Command Holdings, is seeking a GFEBS On-site Support SME supporting DoD users of the GFEBS system in Kuwait. The GFEBS On-site Support SME works closely with Project Lead / Alternate Lead to identify issues and troubleshoot / resolve system issues at assigned location.

Work Environment:

• Moderate noise (i.e. business office with computers, phone and printers) and /or occasional Loud noise (airfield, large equipment)
• Ability to sit at a computer terminal for an extended period of time
• Ability to work in confined areas
• Ability to work in remote and rural environments
  
  

Physical Demands:

• While performing the responsibilities of the job, the employee is required to sit, stand, talk, and hear
• Employee is often required to sit and use their hands and fingers to operate a computer
• Ability to drive a motor vehicle in environments including city, highway, and rural roads CONUS and OCONUS
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  
  

Travel:

• 0-10% / Regular Travel
  
  

Quattro Consulting, an operating firm of Command Holdings, a Pequot company, is a tribally-owned firm providing management consulting services to U.S. government agencies.

Pursuant to PL 93-638, as amended, preference will be given to qualified Native Americans and spouses in all phases of employment.

At Quattro Consulting, our employees are the embodiment of our success as a firm. Our team is comprised of a tenacious group of professionals located across the globe. It includes military veterans and spouses of active duty troops, former federal employees, policy experts, academics, attorneys, and technical and business experts, all of whom share a strong work ethic and the skills to succeed in both collaborative and independent environments. Quattro Consulting is invested in the long-term success of both our clients and colleagues for the right reasons. Our dedication to putting good government into practice is underpinned by a merit-based culture that measures success by productivity and credibility.

Quattro Consulting will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability. Please send your request to the Human Resources Team.

Quattro Consulting is committed to equal employment opportunitybased on merit.We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law, and in accordancewith EO 14173 and Federal Employment Laws: Equal Employment Opportunity and Employee Polygraph Protection Act.

Quattro Consulting's Affirmative Action Program is available to any employee or applicant for employment for inspection upon request, to the extent required by federal regulations. The Affirmative Action Program can be accessed during normal business hours by making an appointment with the Human Resources Team.

Requirements

Basic Qualifications

• Bachelor's Degree //OR// 4 years of relevant experience
• Current, active Secret security clearance
• Minimum of 4 years of experience with GFEBS to include a minimum of 1 year experience working as a subject matter expert and/or in a help-desk capacity.
• At least 5 years of experience in information systems implementation, change management efforts or business process redesign
• Experience must include working and resolving systems issues, processing of transactions within GFEBS, and training of new personnel.
• Established user in GFEBS with all GFEBS roles necessary for SME mission
• GFEBS SMEs must arrive already trained, proficient and provisionable, ready to support the mission
• Must be a U.S. Citizen
• Must be able to pass medical and physical qualifications per US Army Guidelines.
• Must pass a Kuwaiti government review of US FBI Background check.
• Must be able to travel to Kuwait and other countries in the ARCENT AOR, many training sites are in austere locations
• Strong written and verbal communication skills
• Outstanding communication skills, influencing abilities, and client focus
• Professional proficiency in English is required
• Demonstrated proficiency in using all Microsoft Office applications
• Ability to access federal facilities in compliance with Real ID. More information about Real ID can be found here: https://www.dhs.gov/real-id/about-real-id and at https://www.tsa.gov/travel/security-screening/identification
• Applicants must be currently authorized to work in the United States on a full-time basis. Quattro Consulting will not sponsor applicants for work visas for this position
  
  

Benefits

Quattro Consulting offers a competitive benefits plan including:

• Health, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life and Disability Insurance
• 401(k)
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Pet Insurance
  
  

Eligibility requirements apply.