General Support Specialist

Maseera; Kuwait City; On-site; KWD 5,400 - 9,000; Full time

Job summary

Maseera is seeking a hotel Runner to support guests and hotel operations across multiple departments. You will deliver items, assist housekeeping, engineering, banquets, and front office, and help ensure a seamless guest experience.

You will be on your feet for extended periods and must maintain professional appearance and adherence to company policies and safety standards.

Qualifications

• High school diploma or GED equivalent.
• No related work experience.

Responsibilities

• Runners work across departments to ensure guests and associates have what they need when they need it.
• Deliver items directly to guests in their room or provide support to housekeeping, engineering, banquets, restaurants, front office, or other areas that need assistance.
• Move about the hotel space on foot or in small areas to complete tasks and maintain smooth operations throughout the hotel.

Education

High school diploma or G.E.D. equivalent

Job description

Our jobs aren’t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique – and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel.

No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.