General Support Specialist

Advanced Search; Kuwait City; On-site; KWD 3,900 - 6,100; Full time

Job summary

Advanced Search is seeking a hotel Runner to assist across departments, delivering items to guest rooms and supporting housekeeping, engineering, banquets, restaurants, and front office. Runners move throughout the space to ensure guests and colleagues have what they need, adhering to policies, maintaining confidentiality, and upholding quality standards.

The role emphasizes professionalism in appearance and communications, with responsibilities across multiple hotel areas to ensure smooth

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Runners work across hotel departments to ensure guests and associates have what they need.
• Deliver items directly to guests in their rooms.
• Provide support to housekeeping, engineering, banquets, restaurants, front office, and other areas that need assistance.
• Move about their space to get the job done and maintain a safe, professional environment.
• Follow company policies and procedures, maintain confidentiality, uphold quality standards, and keep uniform, appearance, and communications professional.

Education

High school diploma or GED

Job description

POSITION SUMMARY Our jobs aren't just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.

Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners to get it right for our guests and our business each and every time.

Desired Candidate Profile

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.