Functional Specialist

HealthCare Dynamics Gen. Trading Company W.L.L; Kuwait City; On-site; KWD 12,000 - 18,000; Full time

Job summary

A leading company in the healthcare sector seeks an entry-level consultant to assist in implementing ITS core products. The role includes defining project scopes, providing client support, and engaging in presales activities. Ideal candidates should have a bachelor's degree and problem-solving skills. This is an excellent opportunity for recent graduates looking to start their careers in consulting.

Qualifications

• Bachelor’s degree in a relevant discipline required.
• 0 - 2 years of relevant experience in the industry preferred.

Responsibilities

• Assist in project scope definition and examine client business needs.
• Develop implementation plans and provide post-implementation support.
• Participate in presales activities including workshops and demos.

Skills

Communication

Problem Solving

Self-motivation

Team Working

Education

Bachelor’s degree in a relevant discipline

Job description

Purpose of job:

To assist in performing functional consulting services related to ITS core products and that includes projects implementations.

Key Work:

1. To assist in project scope definition
2. To examine the client business and assist in defining what the system should do in his area of expertise
3. To assist in defining the client technical, interfacing, and operational requirements and constrains from business aspects
4. To assist in developing implementation plans
5. To assist seniors in advising the client on means to close requirements and application gaps and to assist in providing information and knowledge about the system under implementation
6. To participate in system testing
7. To assist in providing post implementation functional support
8. To assist in presales activities including demos, workshops, conferences and proposals.
9. To ensure adherence to ITS internal procedures regarding Quality and Knowledge Management

The Job Competencies

Core Competencies

1. Communication
2. Customer Focus
3. Innovation
4. Team Work

Professional Competencies

1. Adapting to Change
2. Technical depth and Credibility
3. Quality
4. Results Oriented

Knowledge, Experience, Education required

Knowledge

• Functional knowledge of the specific industry
• Knowledge of producing, managing and running presentations, workshops and seminars

Behavioural Skills:

1. Professionalism
2. Communicating & Influencing
3. Team Working
4. Using Computer Tools
5. Using CASE Tools

Skills

• Problem Solving Skills
• Self-motivated, disciplined, enthusiastic, professional, resilient, honest and possessing excellent influencing and communications skills both verbally, written and when delivering presentations and workshops;
• Demonstrates adaptability and flexibility in order to complete job tasks;
• Ability to manage client expectations to ensure that ITS is able to deliver the required levels of service and customer satisfaction;
• Comfortable under pressure and when meeting deadlines;

Education & Experience

• A Bachelor’s degree in a relevant discipline
• A minimum of 0 - 2 years of relevant experience in the specific industry